Mohamed jama
London,Other
Summary
Dedicated retail professional with expertise in handling item reservations, responding to customer queries, and maintaining customer records. Demonstrates a strong understanding of fashion trends and retail ethics, ensuring store cleanliness and adherence to security procedures. Proficient in pricing coordination and point of sale operations, aiming to enhance customer satisfaction and operational efficiency.
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.
Overview
5
5
years of professional experience
Work history
Retail assistant
Savers
London, UK
01.2021 - 05.2023
- Ensured visual promotion standards with regular display updates.
- Supported team members for improved operational efficiency.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Stayed updated on current promotions and new products to provide accurate information to customers.
Retail associate
amazon fresh
London, uk
09.2023 - 12.2025
- Updated product labelling and pricing to reflect discounts and offers.
- Carried out active selling from theinitial customer greeting.
- Improved customer satisfaction by providing consistent, efficient service.
- Maintained aclean and tidy storefront to enhance customer experience.
- Served customers at till points and provided smooth, swift checkouts.
Education
Bachelor of Science - computer science
University of Westminster
London, England 05.2023 -
Higher National Diploma - IT
west london college
London 08.2021 - 08.2022
Skills
- Handling item reservations
- Customer queries response
- Fashion trend awareness
- Customer record maintenance
- Pricing coordination
- Retail ethics understanding
- Store cleanliness maintenance
- Security procedures adherence
- Point of sale operation
Timeline
Retail associate
amazon fresh
09.2023 - 12.2025
Bachelor of Science - computer science
University of Westminster
05.2023 -
Higher National Diploma - IT
west london college
08.2021 - 08.2022
Retail assistant
Savers
01.2021 - 05.2023