Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
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Rayaan Sharif

Leicester,England

Summary

Dedicated retail professional with a strong focus on customer satisfaction enhancement and communication excellence. Proven ability to maintain store cleanliness and handle difficult customers, ensuring a seamless shopping experience. Skilled in point of sale operations and retail sales reporting, with a deep understanding of performance metrics and customer needs anticipation. Flexible schedule availability supports dynamic retail environments, aiming to leverage skills in a challenging role that prioritises customer service excellence.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

Retail assistant

Primark
Leicester, Leicestershire
04.2024 - 01.2025
  • Rotated stock periodically, reducing instances of expired or outdated inventory.
  • Stayed updated on current promotions and new products to provide accurate information to customers.
  • Participated in seasonal sale preparations by arranging promotional displays strategically.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Resolved customer complaints, ensuring satisfaction and repeat business.
  • Delivered excellent customer service by answering queries and providing product information.

Assistant

Wesley hall
Leicester, Leicestershire
02.2022 - 09.2022

Answered phone calls promptly, providing excellent customer service.

  • Handled confidential information, maintaining discretion and integrity.
  • Researched industry trends, contributing to strategic planning.
  • Increased efficiency by handling correspondence and organising files.
  • Compiled data to generate comprehensive reports.
  • Organised events as well as food banks
  • Processed invoices, ensuring timely payments.
  • Took on additional tasks on themanager's request.

Education

GCSEs - English, History, Science, Arabic, Maths, Business studies, Art

Jameah girls academy
Leicester
09.2018 - 07.2024

Skills

  • Store cleanliness maintenance
  • Flexible schedule availability
  • Point of sale operation
  • Handling difficult customers
  • Performance metrics understanding
  • Customer needs anticipation
  • Communication excellence
  • Customer satisfaction enhancement
  • Retail sales reporting

Affiliations

  • Basketball
  • Painting
  • Archery
  • Reading

Languages

Somali
Native
Arabic
Upper intermediate

Timeline

Retail assistant

Primark
04.2024 - 01.2025

Assistant

Wesley hall
02.2022 - 09.2022

GCSEs - English, History, Science, Arabic, Maths, Business studies, Art

Jameah girls academy
09.2018 - 07.2024
Rayaan Sharif