SUSAN AGBOOLA
Oxford
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
26
26
years of professional experience
Work History
Retail Assistant
bp store
01.2024 - Current
- Managed the store as SSO(safe shift operator)
- Ensuring store is good and meets all regulatory standards
- Assisted in stock replenishment to maintain store appearance.
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Supported team members for improved operational ef
- Handled cash register operations efficiently, minimizing queue lengths at checkouts.
- Replenished floor stock and processed deliveries promptly, maximizing product availability for customers.
Replenishment Assistant
TESCO COMPANY
12.2023 - 01.2024
- Arranging shelves in store
- Assisting customers get right products
- Making sure aisle is clean and safe for customers patronage
- Managed out-of-stock situations to minimize customer inconvenience.
- Responded promptly to customers' enquiries, enhancing their shopping experience.
Female Senior National Coach
Badminton Federation of Nigeria
04.2017 - 11.2023
- Obtained Badminton world federation (BWF) Certificate of shuttle Time Tutor Training Course
- Obtained Badminton world federation (BWF) Certificate of Level 1 -2 Training Course
- Adapted coaching style depending on needs and abilities of different teams and individuals.
- Planned comprehensive training schedules, resulting in enhanced endurance and strength of players.
- Encouraged team unity for improved performance on field.
- Implemented effective coaching strategies to improve player fitness levels.
Sports Equipment Merchant
Dominion Total Sports Ventures
01.2012 - 11.2023
- Used POS Software to process cash and credit card transactions per shift with zero error.
- Optimized customer experience, performing store housekeeping tasks to recover sales floor during shift.
- Used exceptional genre knowledge and up-selling skills to maximize sales opportunities.
- Managed stock control to ensure inventory availability.
Care Giver
Church, Family and Friends
01.2023 - 10.2023
- Care for child on daily basis after school
- Feed and assist with personal hygiene as at when due
- Take to park and play with other children for to socialize
- Perform safeguarding roles during daily activities
- Voluntary
- Prepared nutritious meals for better patient wellbeing.
- Maintained clean environment to promote patient hygiene.
- Administered medication to patients, ensuring safety and health maintenance.
Senior Female National Coach
Badminton Federation of Nigeria
01.2000 - 12.2015
- Got many medals for country in singles, doubles and mixed doubles, formally named IDEH SUSAN FUNAYA (Google to confirm) was Nigeria number 1 before retired from active games.
- Nigeria Number 1 in Game of Badminton
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Education
BBA - Criminology, Social Science
National Open University Nigeria
Nigeria12.2022
Bachelor of Science - Human Kinetics, Physical And Health Education
University of Ilorin Nigeria
KWARA STATE, Nigeria10.2009
Skills
- Team collaboration
- Strong verbal communication
- Customer conflict resolution
- Retail merchandising knowledge
- Store cleanliness maintenance
- Retail security systems familiarity
- Understanding of retail operations
- Health and Safety regulations
- Proficient in managing multiple tasks
- Cash handling
- Proficient in computer applications
LANGUAGES
English
Timeline
Retail Assistant
bp store
01.2024 - Current
Replenishment Assistant
TESCO COMPANY
12.2023 - 01.2024
Care Giver
Church, Family and Friends
01.2023 - 10.2023
Female Senior National Coach
Badminton Federation of Nigeria
04.2017 - 11.2023
Sports Equipment Merchant
Dominion Total Sports Ventures
01.2012 - 11.2023
Senior Female National Coach
Badminton Federation of Nigeria
01.2000 - 12.2015
Bachelor of Science - Human Kinetics, Physical And Health Education
University of Ilorin Nigeria
BBA - Criminology, Social Science
National Open University Nigeria