I am a compassionate clinical support worker, with experience in communicating with patients and family members, multitasking, and time management efficiency. Confident in blood pressure and glucose monitoring, clinical documentation, and infection prevention and control. I have experience in collaborating with multidisciplinary teams to deliver high-quality patient care. Committed to enhancing patient outcomes through continuous learning, providing care and support within clinical settings. Skilled in assisting with patient care, maintaining accurate records, and ensuring a safe and comfortable environment.
Overview
17
17
years of professional experience
22
22
years of post-secondary education
Work history
CLINICAL SUPPORT WORKER
NHS ST. JAMES UNIVERSITY HOSPITAL
LEEDS, WEST YORKSHIRE
05.2023 - Current
Improved patient comfort by providing personal care and supporting with mobility. Reporting any concerns and requesting equipment such as air mattresses' and pressure relieving equipment to prevent pressure sores. Supporting any individual needs patient's may have such as washing, stoma care, catheter care whilst maintaining privacy and dignity throughout.
Collaborated with multi-disciplinary team members to provide high standards of patient care, communicating well and reporting any concerns that may affect patient care. Completing patient admissions, disclaimers and ensuring weights, blood pressures and any swabs that may be required are taken and documented clearly.
Managed documentation accurately, contributing to patient record-keeping processes, ensuring all charts such as fluid balance, blood glucose charts, meal charts and skin charts are completed correctly and in a timely manner in line with patient treatment and care plans.
Provided emotional support to patients and their families, fostering trust and rapport.
Maintaining cleanliness and hygiene standards to minimise infection risks, following infection prevention control policies and procedures. Ensuring correct use of PPE to protect spread of infections to other patients or staff.
I carry out regular clinical observations and routine checks, ensuring timely interventions when required, observations, skin checks and monitoring blood glucose levels and skin checks. Escalating these to nurse in charge where needed.
Supporting patients during hospital transfers or being chaperone for scans, x-rays or other treatments.
SUPPORT WORKER
VOYAGE CARE
Leeds, West Yorkshire
11.2018 - 02.2023
As a support worker was to support individuals with every day tasks using a person centred approach. This included supporting with personal care, cooking, daily cleaning tasks whist promoting independence.
Completed medication training within this role, supporting individuals to self administer their medications whilst ensuring i double checked medications counts and completed the relevant documentation such as MAR charts for each individual.
Promoted physical activity, encouraging and supporting individuals to complete Physio plans in place alongside Speech and Language activities and any other areas.
Completion of all relevant paper work, daily notes, doctors and appointment outcomes, medication charts ensuring all relevant information was done in a timely manner and handed over to the team leader in charge.
NURSERY NURSE ASSISTANT
KINDERCARE DAY NURSERY
Leeds, West Yorkshire
07.2008 - 05.2009
Worked collaboratively with nursery staff to deliver quality childcare, communicating with parents and carers to build positive professional relationships.
Supported children's care, learning and development through storytelling and reading sessions, preparing arts and crafts alongside other activities to support this.
Maintained a healthy environment for children with regular cleaning routines.
Assured hygiene by changing nappies and washing hands regularly during the day, supporting potty training for children moving up to pre school rooms.
Conducted observations to monitor child's progress towards developmental milestones, ensuring these were documented in children's individual profiles.
Promoted child development by implementing play and learning activities.
Education
GCSEs - ENGLISH
CRAWSHAW HIGH SCHOOL
Leeds
09.2000 - 07.2006
GCSEs - HEALTH AND SOCIAL CARE
CRAWSHAW HIGH SCHOOL
Leeds
09.2000 - 07.2006
GCSEs - MATHS
CRAWSHAW HIGH SCHOOL
Leeds
09.2000 - 05.2006
NVQ Level 2 - CHILDRENS CARE, LEARNING AND DEVELOPMENT
LEEDS COLLEGE OF TECHNOLOGY
Leeds
09.2007 - 07.2008
KEY SKILLS - MATHS
LEEDS COLLEGE OF TECHNOLOGY
Leeds
09.2007 - 07.2008
FUNCTIONAL SKILLS - ENGLISH
VOYAGE CARE
Leeds
11.2019 - 08.2021
LEVEL 2 DIPLOMA - ADULT HEALTH CARE
VOYAGE CARE
Leeds
11.2019 - 08.2021
Skills
Effective communication with patients and family members
Multitasking and time management efficiency
Blood pressure monitoring
Blood glucose monitoring
Clinical documentation
Experience of working alongside multidisciplinary teams
Infection prevention and control
Timeline
CLINICAL SUPPORT WORKER
NHS ST. JAMES UNIVERSITY HOSPITAL
05.2023 - Current
FUNCTIONAL SKILLS - ENGLISH
VOYAGE CARE
11.2019 - 08.2021
LEVEL 2 DIPLOMA - ADULT HEALTH CARE
VOYAGE CARE
11.2019 - 08.2021
SUPPORT WORKER
VOYAGE CARE
11.2018 - 02.2023
NURSERY NURSE ASSISTANT
KINDERCARE DAY NURSERY
07.2008 - 05.2009
NVQ Level 2 - CHILDRENS CARE, LEARNING AND DEVELOPMENT
Registered Nurse(Haematology/Oncology) at James Paget University Hospital(NHS TRUST)Registered Nurse(Haematology/Oncology) at James Paget University Hospital(NHS TRUST)