Lolia AJUMOGOBIA
SALFORD, MANCHESTER,LANCASHIRE
Summary
Dedicated and compassionate healthcare professional with extensive expertise in patient care, clinical protocols, and effective communication within healthcare settings. Demonstrates proficiency in administering injections, crisis de-escalation, and maintaining patient confidentiality. Skilled in therapeutic communication and palliative care, with a strong understanding of NHS policies and ethical practice. Adept at handling stressful situations, providing emotional support, and ensuring patient safety through first aid proficiency and infection control. Committed to enhancing patient outcomes through compassionate care and continuous professional development.
Experienced counselling professional with history diversifying services to meet individual client needs. Works with care and compassion to deliver targeted care programmes for improved social and behavioural outcomes. Meticulous in assessments and monitoring to provide excellent care continuity.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Customer-oriented employee, with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
8
8
years of professional experience
6073
6073
years of post-secondary education
Work history
Clinical support worker
NHS Northern Care Alliance Foundation Trust
Manchester, Lancashire
10.2025 - Current
- Aided nursing staff, resulting in efficient operation of the ward.
- Carried out regular observations and routine checks, ensuring timely interventions when required.
- Participated in relevant training sessions regularly, maintaining up-to-date knowledge.
- Accompanied patients during hospital transfers for continuity of care.
- Respected confidentiality guidelines whilst handling sensitive information about patients' condition.
- Provided emotional support to patients and their families, fostering trust and rapport.
- Adhered strictly to healthcare policies and protocols, upholding high standards of practice.
- Collaborated with multi-disciplinary team members to provide optimal patient care.
- Facilitated smooth communication between healthcare professionals, improving overall service quality.
- Enhanced understanding amongst patients with clear explanation of treatment procedures.
- Improved patient comfort by providing personal care and aiding with mobility.
- Managed documentation accurately, contributing to seamless patient record-keeping processes.
- Conducted therapeutic activities, enhancing mental well-being of patients.
- Delivered meals and refreshments to ensure adequate nutritional intake by patients.
- Maintained cleanliness and hygiene standards on wards to minimise infection risks.
- Supported implementation of individualised care plans, promoting better health outcomes.
- Assisted in daily living activities for enhanced patient experience.
- Upheld respect and dignity whilst delivering sensitive care services.
- Contributed proactively towards team meetings for development of effective care strategies.
- Handled non-clinical duties including dressing, toileting and feeding patients.
- Maintained patient dignity throughout personal and intimate care.
- Offered compassionate emotional support to patients and families.
- Operated hoists and assistive technology safely for patients with mobility issues.
- Demonstrated respect, compassion and professionalism to maintain high standards for diverse patient groups.
- Escalated patient health concerns to superiors for appropriate care plan management.
- Prioritised patient wellbeing by observing strict infection control procedures.
- Carried out assigned patient care tasks unsupervised and in line with company policies and procedures.
- Helped administer medication safely under supervision for improved health status of patients.
- Performed varied clinical tasks including venepuncture, wound dressing and physiological observations.
- Collaborated with multidisciplinary healthcare professionals for excellent care continuity.
- Remained physically fit to meet manual handling requirements.
- Met exact care plan arrangements to speed up patient recovery.
- Controlled patient flow and managed queries to minimise patient waiting times.
- Developed patient independence through socialisation activities.
- Updated patient files and medical records using [Type] system.
- Safeguarded service users against abuse risks.
- Executed clerical and administration duties ahead of deadlines to promote smooth workflow in small team.
- Provided swift initial response to patient queries and signposted further information.
- Coordinated clinical research projects for improved understanding of [Type] conditions.
- Built networks with partner services for improved patient care provisions.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Monitored service user progress, escalating concerns for swift resolution.
- Maintained confidential case documentation in line with data protection regulations.
- Attended regular training and supervision workshops for improved service user support.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Built positive, productive client relationships for enhanced social support.
- Provided mental health support to service users, as well as signposting community resources and local charities.
- Used assessment findings to action necessary care plan adaptations.
- Liaised with families and caregivers to develop balanced rehabilitation programmes.
- Prepared reports for legal action and provided evidence in court.
- Created targeted support programmes based on client interviews and assessments.
- Responded proactively to changing circumstances for optimised service user care.
- Partnered with external support networks to deliver holistic client care.
- Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.
- Supported integration of service users back into community life to maximise successful transition rate.
- Coordinated with trained and licensed service providers to facilitate life skills workshops for vulnerable adults.
- Supervised small groups of adults with additional mental health needs in assigned therapy groups.
- Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
- Developed and championed accessible, practical solutions for recurring problems faced by service users.
- Collaborated with officials to prepare required legal documentation for court proceedings.
Health Care Assistant
Autarky Homes
Kingston, England
02.2023 - 04.2025
- Assisting with clinical duties such as monitoring patients vital signs
- Communication with patients, relatives and carers
- Personal care, including infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety
- Promoting positive mental/physical/nutritional health with patients
- Checking and ordering supplies
- Type of business: Medical
- Reporting to (job title): Senior staff on duty
- Period of notice: 30 days
- Reason for leaving (if applicable): Career progression
Junior Doctor
Rivers State University Teaching Hospital
Port Harcourt, Nigeria
07.2022 - 01.2023
- Making notes on patients' files in the ward round
- Following orders during ward rounds, from the consultant in charge, which may include some of the following: clerking (documenting history, examination, and treatment plans on patients' files)
- Making drug charts and requesting blood tests
- Making referrals to other departments
- Frequently review sick and deteriorating patients
- Assist to carry out urinary catheter insertion when the nurses are busy
- Documenting everything in the files or on the online computer system
- Type of business: Hospital
- Reporting to (job title): Consultant on duty
- Period of notice: 30 days
- Reason for leaving (if applicable): Career progression
Health care assistant/Support
Rivers State University Teaching Hospital
Port Harcourt, Nigeria
05.2021 - 06.2022
- Work with nurses to prepare care plans and assist with medication administration for vulnerable adults
- Provide strategies to retain individuality for all patients
- Provide companionship and help with housekeeping
- Provide personal care and maintain patient hygiene
- Assist patients with eating and providing social interaction and psychological support
- Prepare reports for all residents
- Type of business: Hospital
- Reporting to (job title): Head nurse on duty
- Period of notice: 1 month
- Reason for leaving (if applicable): Career progression
Customer Care rep
Ichiban Group
Kyiv, Ukraine
07.2020 - 04.2021
- Manage large amounts of incoming calls and generate sales lead
- Identify and assess customers' needs to achieve satisfaction
- Meet personal/customer service team sales targets and handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
- Type of business: Leadership/ Management
- Reporting to (job title): Team lead
- Period of notice: 1 month
- Reason for leaving (if applicable): Career progression
English Teacher
Green Forest Education
Kyiv, Ukraine
03.2018 - 06.2020
- Teach English language to class
- Draw up teaching plan and lesson notes
- Prepare study guide for students
- Educational
Medical Intern/Trainee
Knurow Hospital
Knurów, Poland
01.2018 - 02.2018
- Assisting surgeons during surgeries
- Documenting the plans of Senior doctors and consultants
- Assisting consultants during ward-rounds
- Making drug charts and requesting blood tests
- Hospital
Education
NVQ Level 3 Health/Social Care -
Grammartorial LTD
UKMasters in Global Public Health -
Manchester Metropolitan University
Manchester, United KingdomDoctor of Medicine (MD) -
Kyiv Medical University
Kyiv, UkraineBachelor of Science (B.Sc) - Physiology
Igbinedion University Okada
Okada, Edo State, NigeriaPhlebotomy, venepuncture and cannulation - Health and Social care
Grammartorial Education
Manchester 02.2025 - 02.2025
Skills
- Open-Mindedness
- Effective communication in healthcare
- Hygiene assistance
- Assistive listening
- Work well under pressure
- Clinical protocols understanding
- Understanding clinical tasks prioritisation
- Building trust with patients
- Administering injections
- Crisis de-escalation
- Clinical observations monitoring
- Ethical practice
- Patients confidentiality upholding
- Adapting to patients' needs
- Therapeutic communication
- Palliative care understanding
- Understanding of nhs policies
- First aid proficiency
- Disability support services
- Handle stressful situations effectively
- Provide emotional support
- Blood collection
- Patient assistance devices operation
- Blood pressure measurement
- Hand hygiene compliance
- Suicide risk assessment
- Patient care
- Basic life support
- Equipment sterilisation
- Medication Administration
- Pain management
- Wound dressing
- Paediatric support
- Clinical studies protocols
- Patient transportation
- Patient discharging
- Mental health awareness
- Orthopaedic theatre
- Medical equipment maintenance
- Oxygen monitoring
- Radiographic procedures
- Patient-centred programmes
- Registered Nurse collaboration
- Medical terminology knowledge
- Nebuliser management
- Infection Control
- Ultrasound preparation
- Bereavement support
- Gastronomy feeding
- Mobility assistance
- Emergency response training
- Surgical procedure assistance
- Patient confidentiality
- Specimen storage and transport
- Epilepsy management
- Basic Life Support Certification
- Nutrition and hydration support
- Day Surgery Unit operations
- Patient advocacy
- Catheter care
- Medication management
- Sensitive information handling
- Spinal injury care
- Direct ward care
- Pre-operative testing
- Record maintenance
- Vital signs monitoring
- Diagnostic Testing
- Mental health ward coverage
- Interpersonal sensitivity
- Disability support planning
- Client-Centred approach
- Advocacy techniques
- Resilience under pressure
- Substance abuse counselling
- Ethical judgement
- Group facilitation techniques
- Non-Violent communication
- Domestic violence protocols
- Social welfare policy analysis
- Communication proficiency
- Elder care coordination
- Legal frameworks understanding
- Refugee integration services
- Interpersonal savvy
- Caseload management software
- Initiative taking
- Social policy understanding
- Time efficiency
- Critical evaluation
- Patient record systems
- Mental health support planning
- Health and Safety Compliance
Custom Section
- Full time
- Part time
- Flexible hours
Affiliations
- Reading
- singing
- research
- fashion
- story telling
Accomplishments
Yes, I did. When i worked as a customer care representative, i topped the team severally times and won lots of awards
Timeline
Clinical support worker
NHS Northern Care Alliance Foundation Trust
10.2025 - Current
Phlebotomy, venepuncture and cannulation - Health and Social care
Grammartorial Education
02.2025 - 02.2025
Health Care Assistant
Autarky Homes
02.2023 - 04.2025
Junior Doctor
Rivers State University Teaching Hospital
07.2022 - 01.2023
Health care assistant/Support
Rivers State University Teaching Hospital
05.2021 - 06.2022
Customer Care rep
Ichiban Group
07.2020 - 04.2021
English Teacher
Green Forest Education
03.2018 - 06.2020
Medical Intern/Trainee
Knurow Hospital
01.2018 - 02.2018
Bachelor of Science (B.Sc) - Physiology
Igbinedion University Okada
NVQ Level 3 Health/Social Care -
Grammartorial LTD
Masters in Global Public Health -
Manchester Metropolitan University
Doctor of Medicine (MD) -
Kyiv Medical University