Cameron Harvey
Carrickfergus,Antrim
Summary
Spar Team leader with extensive experience in retail and customer service, driving team performance and enhancing customer satisfaction. Proven ability to develop transferable skills that contribute to operational success and team cohesion. Committed to fostering a positive work environment while achieving business objectives. Strong focus on results and continuous improvement in service delivery.
Overview
4
4
years of professional experience
Work history
Team leader
SPAR
Belfast, Antrim
2025.04 - Current
- Hold shifts, manage staff coverage, and coordinate shop operations daily.
- Handle cash processing through back office safe procedures and documentation controls.
- Incorporate health and safety through safe item storage within back store.
- Accept deliveries and verify product quality, including temperature compliance before stocking.
- Being aware of profits and marketing products in line with trends such as weather, holidays etc.
- Deliver excellent customer service and product knowledge to customers confidently.
- Safe, efficient packing of stock from pallets and cages daily.
- Built cages and pallets safely for back-store storage and maneuvering.
- Acquired deli training to ensure smooth operations when staff members are unavailable. to assist staff in case of sickness or holidays.
Protection adviser
Family Confident LTD
Belfast, Antrim
2025.01 - 2025.04
- Advise customers on income protection, assessing options, pricing, and suitability.
- Resolved complex customer complaints promptly; resulted in increased customer satisfaction rates.
- Provided tailored advice based on individual client circumstances, ensuring optimal coverage.
Team leader
Eurospar
Carrickfergus, Mid and East Antrim
2022.12 - 2025.01
- Hold shifts, manage staff coverage, and coordinate shop operations daily.
- Handle cash processing through back office safe procedures and documentation controls.
- Incorporate health and safety through safe item storage within back store.
- Accept deliveries and verify product quality, including temperature compliance before stocking.
- Being aware of profits and marketing products in line with trends such as weather, holidays etc.
- Deliver excellent customer service and product knowledge to customers confidently.
- Safe, efficient packing of stock from pallets and cages daily.
- Built cages and pallets safely for back-store storage and maneuvering.
- Deli trained to assist staff in case of sickness or holidays.
- Post Office trained.
- Achieved internal career progression from customer advisor to team leader through training.
Education
GCSEs - C Grade in Maths, English, Science, Learning for life and work, ICT
Carrickfergus College
Carrickfergus, Mid and East AntrimSkills
- Stock management
- Health and Safety
- Risk assessment
- First Aid
- Decision-Making
- Delegation
- Customer service
- Communication
- Patience
Timeline
Team leader
SPAR
2025.04 - Current
Protection adviser
Family Confident LTD
2025.01 - 2025.04
Team leader
Eurospar
2022.12 - 2025.01
GCSEs - C Grade in Maths, English, Science, Learning for life and work, ICT
Carrickfergus College