Liam Harbidge
St Blazey,Cornwall
Summary
Friendlyand enthusiastic team leader seeking team and customer focused opportunities to build on previous staff and retail management responsibilities which compliment their customer service and performing arts experience.
Overview
10
10
years of professional experience
Work history
Team leader
Co-op Food
Roche, Cornwall
2024.12 - 2026.04
- Resolved conflicts effectively, promoting harmony within the workforce.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Encouraged open communication, fostering a positive work culture.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Led shifts and motivated team to drive sales.
Retail supervisor
Applegreen
St Austell, Cornwall
2016.09 - 2024.12
- Enhanced customer satisfaction by delivering top-notch service.
- Implemented visual merchandising strategies to improve product visibility.
- Maintained an organised shop floor whilst boosting operational efficiency.
- Monitored stock levels to avoid overstocking or understocking issues.
- Oversaw cash handling procedures, ensuring accuracy and security.
- Trained new employees, promoting rapid productivity increase.
- Maintained neat, tidy and fully stocked shelves and racks to facilitate optimum sales opportunities.
- Managed cash transactions accurately, avoiding discrepancies at the day's end.
- Operated fuel pumps safely to mitigate risks of accidents or spills.
- Checked and maintained fuel levels to avoid unnecessary disruptions.
- Displayed strong ability to multitask during peak hours; ensured seamless operations.
- Managed daily operations in service station forecourt.
Education
Bachelor of Arts - Theatre and Performance
University of Plymouth
PlymouthA-Levels - BTEC Level 3 Performing Arts
Cornwall College
St Austell, CornwallSkills
- Stock control techniques
- Delivery co-ordination
- Multi-Tasking capability
- Efficient time management
- Store maintenance procedures
- Retail operations understanding
- Inventory tracking system use
- Cash handling
- People Management
- Loss prevention strategies
- Customer Service
- Stock management
- Till reconciliations
- Shop floor management
References
Matthew Blanchard
Co-op Store Manager
Email: Matthew.blanchard@coop.co.uk
Tyler Rowe
Co-op Team Leader
Email: 950436@coop.co.uk
Timeline
Team leader
Co-op Food
2024.12 - 2026.04
Retail supervisor
Applegreen
2016.09 - 2024.12
Bachelor of Arts - Theatre and Performance
University of Plymouth
A-Levels - BTEC Level 3 Performing Arts
Cornwall College