Bikash Gautam
London,United Kingdom
Summary
Sales assistant with strong customer engagement skills and a track record of driving sales growth. Recognized for creating memorable shopping experiences that foster repeat business and enhance customer loyalty. Expertise in upselling, inventory management, and maintaining high visual merchandising standards, contributing to a profitable retail environment.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Sales assistant
Bhat Bhateni Super Market
Nepalgunj, Nepal
2022.02 - 2025.04
- Demonstrated products effectively leading to increased sales conversions.
- Built strong relationships with regular customers for repeat business.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Conducted daily inventory checks to manage stock levels accurately.
- Offered personalised shopping advice to enhance customer experiences.
Sales and customer service representative
The Kathmandu Mall
Kathmandu, Nepal
2021.10 - 2022.01
- Handled cash transactions accurately, maintaining financial integrity at all times.
- Implemented effective sales techniques to maximise profits.
- Trained new colleagues on customer service protocols, improving overall team performance.
- Identified potential sales leads using market research strategies.
- Participated in regular staff meetings, contributing ideas for improved customer experience.
Education
Msc Strategic Marketing And Analytics - Digital Marketing
Ravensbourne University London
City of london 2025.09 -
Master Of Commerce - Commerce
Dr. Ram Manohar Lohia Avadh University, Ayodhya
India 2019.07 - 2021.08
Skills
- Technical product understanding
- Successful up-selling
- Price tagging
- Electronic point-of-sale systems
- Point of sale expertise
- Time optimisation
- Point of sale operation
- Retail software proficiency
- Cash handling
- Stock control
Affiliations
- Relationship Building & Communication
Accomplishments
Best Employee of the months .
Certification
Strategic Communications for Leadders.
Taking on New Initiatives in Your Company .
Use an Entrepreneurial Mindset to Find Success and Fullfillment at Work .
Building High-Performance Team.
Languages
English
Advanced
Hindi
Fluent
Nepali
Fluent
References
References available upon request.
Timeline
Msc Strategic Marketing And Analytics - Digital Marketing
Ravensbourne University London
2025.09 -
Sales assistant
Bhat Bhateni Super Market
2022.02 - 2025.04
Sales and customer service representative
The Kathmandu Mall
2021.10 - 2022.01
Master Of Commerce - Commerce
Dr. Ram Manohar Lohia Avadh University, Ayodhya
2019.07 - 2021.08