Shiju Koonathan Jose
Isleham,Ely,UK
Summary
Accomplished professional with extensive expertise in leadership and team development, regulatory compliance (CQC standards), and staff recruitment. Demonstrates proficiency in training, supervision, risk assessment, care planning, quality assurance, audits, medication management, and clinical oversight. Possesses excellent interpersonal and communication skills, adept at using digital care systems and Microsoft Office. Committed to enhancing care quality through meticulous attention to detail and continuous improvement.
Overview
15
15
years of professional experience
Work History
Deputy Manager
Hatley Court Haven Care Home
Waterbeach, Cambridge
10.2022 - 04.2025
- Responsible for the daily operational management of the care home in support of the Registered Manager
- Led the delivery of high-quality, personalised care in line with CQC standards
- Supervised care teams, conducted appraisals and supervisions, and ensured effective staff deployment
- Oversaw safeguarding practices, incident reporting, and quality audits
- Supported training and mentoring of staff to enhance team performance and morale
- Played an integral role in compliance audits and inspections
Team Leader
Hatley Court Haven Care Home
Waterbeach, Cambridge
05.2017 - 09.2022
- Supervised care staff across all shifts, ensuring consistent and compassionate care
- Managed medication administration, updated care plans, and liaised with families and healthcare professionals
- Promoted a culture of respect, accountability, and continuous improvement
Head of Care / Senior Carer / Carer
Langley Haven Care Home
Slough, Langley
08.2010 - 04.2017
- Began as a Carer and consistently promoted based on performance and dedication to high standards of care
- As Head of Care, led the care team in delivering tailored support to residents with a range of needs, including dementia and physical disabilities
- Maintained accurate care documentation and ensured compliance with internal and external standards
- Actively involved in staff mentoring, shift coordination, and quality assurance initiatives
Education
MSc - Nursing and Healthcare (Level 6 & 7)
University of West London
NVQ Level 3 - Health and Social Care (Adults)
A&S Training College
Team Leading Level 2 & 3 - undefined
Diploma - Nursing and Midwifery
India
Diploma - Computer Hardware & Network Engineering
India
NCVT Certificate - Electronic Mechanic
Skills
- Leadership and team development
- Regulatory compliance (CQC standards)
- Staff recruitment
- Training
- Supervision
- Risk assessment
- Care planning
- Quality assurance
- Audits
- Medication management
- Clinical oversight
- Excellent interpersonal and communication skills
- Proficient in digital care systems
- Microsoft Office
Custom
- MSc in Nursing and Healthcare (Level 6 & 7), University of West London, UK
- NVQ Level 3 in Health and Social Care (Adults), A&S Training College London
- Team Leading Level 2 & 3, London
- Diploma in Nursing and Midwifery, 3 years 6 months, India
- Diploma in Computer Hardware & Network Engineering, India
- NCVT Certificate in Electronic Mechanic, India
Languages
English
Beginner
Malayalam
Beginner
Timeline
Deputy Manager
Hatley Court Haven Care Home
10.2022 - 04.2025
Team Leader
Hatley Court Haven Care Home
05.2017 - 09.2022
Head of Care / Senior Carer / Carer
Langley Haven Care Home
08.2010 - 04.2017
NVQ Level 3 - Health and Social Care (Adults)
A&S Training College
Team Leading Level 2 & 3 - undefined
Diploma - Nursing and Midwifery
India
Diploma - Computer Hardware & Network Engineering
India
NCVT Certificate - Electronic Mechanic
MSc - Nursing and Healthcare (Level 6 & 7)
University of West London
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