Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bhanu Pratap

southall,ealing

Summary

Highly organised and reliable, with strong focus on customer service and time management. Excellent communication skills ensure clear and effective interactions with clients and team members. Quick to adapt and learn new routes and procedures, always maintaining positive and proactive approach.

Overview

3
3
years of professional experience

Work History

Self Employed Courier

DPD
SOUTHALL, EALING
01.2025 - Current
  • Greeted customers warmly and professionally to maintain positive company reputation.
  • Communicated clearly and professionally with customers to deliver first-class service.
  • Maintained excellent physical fitness to lift and handle heavy parcels safely and appropriately.

Kitchen Staff Member

DO & CO
HOUNSLOW, BOROUGH
03.2024 - 01.2025
  • Followed all rules and regulations related to safe food handling, preparation and storage.
  • Operated kitchen equipment safely, including ovens, grills, and fryers, following proper procedures.
  • Maintained strict hygiene and cleanliness standards in all kitchen areas to comply with health and safety regulations.

Manager's Assistant

TOP'S PIZZA
SOUTHALL, EALING
11.2023 - 03.2024
  • Monitored team performance, implementing additional coaching as required to ensure faultless service delivery.
  • Trained new employees on company policies, customer service excellence, and sales techniques.

Education

Master of science in management - Management

BPP University
Manchester
2024

Bachelor of Arts - Arts

Panjab university
Ludhiana
2020

Certificate of Higher Education - Arts

Punjab school education board
Ludhiana
2016

Skills

  • Customer service
  • Route optimization
  • Time management
  • Team leadership
  • Problem solving

Timeline

Self Employed Courier

DPD
01.2025 - Current

Kitchen Staff Member

DO & CO
03.2024 - 01.2025

Manager's Assistant

TOP'S PIZZA
11.2023 - 03.2024

Master of science in management - Management

BPP University

Bachelor of Arts - Arts

Panjab university

Certificate of Higher Education - Arts

Punjab school education board
Bhanu Pratap