Beth Ellis
Malton,United Kingdom
Summary
Dedicated hospitality professional with expertise in allergen standards, food safety, and hygiene compliance. Demonstrates exceptional skills in complaint handling, cash management, and payments processing accuracy while maintaining professionalism and a welcoming demeanour. Adept at drink serving techniques and health and safety compliance, ensuring seamless service delivery even under pressure. Committed to fostering positive guest experiences through patience, tolerance, and excellent time management. Aspires to contribute to the continued success of hospitality operations by leveraging comprehensive industry knowledge and management capabilities.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Front of house team member/Kitchen assistant
Coach and Horses
Rillington, North Yorkshire
2026.03 - Current
- Maintained high standards of customer service during peak times.
- Adapted swiftly to changing situations for uninterrupted service quality.
- Upheld rigorous hygiene standards in all front-of-house areas.
- Cooperated closely with other team members to meet and exceed guests' expectations.
- Coordinated seating arrangements for efficient restaurant management.
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Recommended menu items to guests, enhancing their dining experience.
- Balanced the needs of multiple tables whilst maintaining top-quality customer service.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
General assistant
Woldies
Rillington, North Yorkshire
2024.03 - 2026.02
- Coordinated deliveries with suppliers to maintain stock levels.
- Worked on till operations efficiently reducing queues at the checkout.
- Handled cash transactions accurately, enhancing financial integrity.
- Carried out routine inspections of premises for safety compliance.
- Supported colleagues during peak hours to prevent customer dissatisfaction.
- Maintained a clean, organised workspace to ensure smooth daily operations.
- Helped resolve customer queries promptly, fostering good relations with clients.
- Arranged displays attractively, enticing customers into the shop.
- Helped unpack and shelve deliveries quickly ensuring all items were available for sale.
- Greeted guests and clients with warmth and professionalism.
Education
GCSEs - Maths, English, Combined Science, French, History, Food Technology.
Norton College
Norton, North Yorkshire 2019.09 - 2024.06
Skills
- Knowledge of allergen standards
- Complaint handling competence
- Professionalism and etiquette
- Patience and tolerance
- Welcoming demeanour
- Drink serving techniques
- Payments processing accuracy
- Health and Safety Compliance
- Cash handling
- Hospitality management
- Food safety and hygiene
- Composure under pressure
- Excellent time management
Affiliations
- In my spare time I enjoy reading, socialising with friends and family, and listening to music.
Timeline
Front of house team member/Kitchen assistant
Coach and Horses
2026.03 - Current
General assistant
Woldies
2024.03 - 2026.02
GCSEs - Maths, English, Combined Science, French, History, Food Technology.
Norton College
2019.09 - 2024.06