Bella Ambrose
Littleport
Summary
I am a hardworking, reliable and motivated individual seeking an apprenticeship in the vast field of civil engineering, with a particular interest in sustainability and the environmental considerations that are associated with developments of any sort. My a-level geography studies have encouraged my interest in the links between the environment and people in today’s ever changing society. My experience of working in hospitality and retail have enhanced my communication, improved my problem solving skills and it has developed my ability to work effectively in a team as well as independently. I would like to pursue a long time career contributing to sustainable engineering projects whilst gaining practical and technical knowledge that is crucial for succeeding.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
Central Cooperative England
08.2025 - Current
- Delivered exceptional customer service, contributing to positive customer experiences in a busy environment
- Resolved customer complaints, requests and queries promptly and professionally, enhancing customer satisfaction
- Processed cash and card payments responsibly
- Managed transactions at the sales till
- Assist with opening and closing store operations
- Replenished stock, ensuring the shop was well- presented
- Worked effectively amongst a team
- Coordinated deliveries and managed stock effectively, ensuring availability and presentation of products
Seasonal shop assistant and shift manager
Hadi’s Gelato
04.2025 - 08.2026
- Managed the store and another employee, ensuring smooth and safe operations
- Operated efficiently to minimise customer wait times and maintain service quality.
- Serve customers and prepare orders efficiently whilst ensuring quality is supreme
- Maintained knowledge of products and services including allergens to assist customer needs
- Worked collaboratively with colleagues
- Responded to customer feedback in a calm and professional manner to ensure satisfaction.
- Operated the till efficiently to process customer transactions.
- Handled cash and card payments responsibly
- Conducted store closing procedures and secured the premises.
- Carried out intensive cleaning and upheld hygiene standards
Education
A-Levels -
Long Road Sixth Form
Cambridge, Cambridgeshire 01-2026
GCSEs -
Vista Academy
Littleport, Cambridgeshire01-2024
Skills
Attention to detail and accuracy
Organisation and time management
Communication and teamwork
Problem solving and practical mindset
Initiative and reliability
Environmental awareness
Passionate and ethical
Working safely and responsiblly
Timeline
Customer Service Assistant
Central Cooperative England
08.2025 - Current
Seasonal shop assistant and shift manager
Hadi’s Gelato
04.2025 - 08.2026
A-Levels -
Long Road Sixth Form
GCSEs -
Vista Academy