Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Bartlomiej Szwagrzyk

Leamington spa ,Warwickshire

Summary

Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing environments and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work. I'm a friendly and enthusiastic individual adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Results-driven person utilising developed sales and negotiation techniques to consistently hit targets. Offering outstanding customer service through comprehensive market expertise, exceptional communication and seamless transaction management, developing a first-class company reputation.

Overview

2
2
years of professional experience
15
15
years of post-secondary education

Work history

Front of House Team Member

The Terrace
Royal Leamington Spa, Warwickshire
07.2022 - 06.2023
  • Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
  • Elevated guest experiences by delivering tailored, personalised customer service.
  • Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
  • Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.
  • Promoted current offers through creative promotional displays and targeted upselling.
  • Collaborated across team to achieve productivity and efficiency.
  • Handled reservations to maximise covers and revenue.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.

Bartender

Bedford street bar
Royal Leamington Spa, Warwickshire
07.2021 - 04.2023
  • Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.

Education

GCSEs - English

Campion School
Leamington Spa
09.2019 - 05.2021

GCSEs - Polish

Campion School
Leamington Spa
07.2021 - 09.2021

GCSEs - Maths

Campion School
Leamington Spa
09.2019 - 05.2021

GCSEs - Science, biology, physics, chemistry

Campion School
Leamington Spa
09.2019 - 05.2021

GCSEs - History

Campion School
Leamington Spa
09.2019 - 05.2021

GCSEs - French

Campion School
Leamington Spa
09.2019 - 05.2021

GCSEs - Sport (level 2)

Campion School
Leamington Spa
09.2019 - 05.2021

GCSEs - Business (level 2)

Campion School
Leamington Spa
09.2019 - 05.2021

A-Levels - Sport (level 3)

Campion School
Leamington Spa
09.2021 - 07.2023

A-Levels - Business (level 3 )

Campion School
Leamington Spa
09.2021 - 07.2023

Skills

  • Telephone customer service
  • Stress management
  • Efficient under pressure
  • Effective sales techniques
  • Highly responsible and reliable
  • Upbeat, outgoing and positive
  • Time management

Languages

English
Fluent
Polish
Native

Timeline

Front of House Team Member

The Terrace
07.2022 - 06.2023

A-Levels - Sport (level 3)

Campion School
09.2021 - 07.2023

A-Levels - Business (level 3 )

Campion School
09.2021 - 07.2023

Bartender

Bedford street bar
07.2021 - 04.2023

GCSEs - Polish

Campion School
07.2021 - 09.2021

GCSEs - English

Campion School
09.2019 - 05.2021

GCSEs - Maths

Campion School
09.2019 - 05.2021

GCSEs - Science, biology, physics, chemistry

Campion School
09.2019 - 05.2021

GCSEs - History

Campion School
09.2019 - 05.2021

GCSEs - French

Campion School
09.2019 - 05.2021

GCSEs - Sport (level 2)

Campion School
09.2019 - 05.2021

GCSEs - Business (level 2)

Campion School
09.2019 - 05.2021
Bartlomiej Szwagrzyk