Barbara Lindsay
Manchester
Summary
Compassionate Care Coordinator experienced developing bespoke support plans for vulnerable individuals. Quickly builds rapport with service users to optimise assessments, interventions and programme outcomes. Specialises in Health and Social Care work.
Overview
45
45
years of professional experience
Work history
Care Coodinator
Oldham Metropolitan Borough Council
Manchester, Lancashire
1990.09 - Current
- Maintained detailed records, ensuring accurate documentation.
- Prioritised tasks efficiently, managing time effectively.
- Handled emergency situations calmly, ensuring the safety of all involved.
- Handled sensitive information confidentially, respecting privacy laws and regulations.
- Responded efficiently to day-to-day changes in care and support packages.
- Liaised with variety of healthcare professionals, social workers and case managers to deliver highest level of care to service users.
- Allocated suitable carer to customers and answered questions or concerns to alleviate stress or confusion.
- Promoted individual wellbeing, verifying service users were safeguarded against abuse and neglect.
- Conducted new business assessments, producing individual support plans and risk assessments to determine scope of service.
- Raised awareness of service by liaising and maintaining partnerships with local community organisations.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Maintained confidential case documentation in line with data protection regulations.
- Monitored service user progress, escalating concerns for swift resolution.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Used assessment findings to action necessary care plan adaptations.
- Responded proactively to changing circumstances for optimised service user care.
- Built positive, productive client relationships for enhanced social support.
- Attended regular training and supervision workshops for improved service user support.
- Partnered with external support networks to deliver holistic client care.
- Liaised with families and caregivers to develop balanced rehabilitation programmes.
- Provided mental health support to service users, as well as signposting community resources and local charities.
Semi Skilled operator
Ferranti
Manchester, Lancashire
1990.08 - 1990.09
- Managed operation of heavy machinery to meet production targets.
- Assisted in training new staff, ensuring efficient team performance.
- Upheld all health and safety regulations for risk reduction.
- Handled and sorted materials correctly, minimising waste generated.
- Optimised machine settings to improve product quality.
- Documented daily operations accurately, assisting in record keeping.
- Coordinated with other operators for smooth operation processes.
- Maintained clean and safe work environment for maximum productivity.
- Operated high-speed machinery to achieve project deadlines on time.
- Worked on complex assembly lines, enhancing production speed.
- Completed work according to schedule, helping struggling team members as required to maintain smooth-running operations.
- Achieved production targets with excellent planning and machine operation.
- Supported health and safety by carefully operating machinery.
- Consistently demonstrated best practices and conformance to company standards and safety regulations.
- Performed intensive quality control through inspections and testing.
- Created top-quality products by following strict standards and specifications.
- Set up machines to perform specific tasks to high quality.
- Removed and appropriately stored processed workpieces.
Warehouse packer
Littlewoods Import and Exports
Manchester, Lancashire
1981.01 - 1984.08
- Wrapped items securely using appropriate materials, minimising product damage during transit.
- Completed daily packing targets on time, maintained workflow consistency.
- Ensured accurate packaging by diligently following packing instructions.
- Assisted in stock counting for accurate inventory management.
- Checked goods for defects before packing, ensuring high quality control standards.
- Managed packing schedules effectively to meet delivery deadlines.
- Operated machinery safely whilst adhering to company protocols.
- Packed and labelled products ready for dispatch.
- Maintained clean and orderly stock areas, reporting any concerns to Shift Leader.
- Understood and adhered to health and safety policies and procedures to minimise injury.
- Operated basic machinery to carry out product assembly.
- Picked and packed up to [Number] daily online orders for customer deliveries through third party couriers.
Education
Community Care
City and Guilds
ManchesterNVQ Level 3 - Promoting Independance
NVQ
Manchester2006-10
A-Levels - Access Course into Nursing
Open Collage
Manchester2003-09
Skills
- Clear decision-making
- Compliance with cqc regulations
- Tactful diplomacy
- Flexible work hours availability
- Understanding of equality act
- Multitasking efficiency
- Data entry and reporting
- Safeguarding procedures knowledge
- Conflict resolution in care
- Knowledge of cqc standards
- Resilient under pressure
- Knowledge of gdpr compliance
- Ethical understanding
- Reliable dependability
- Responsive flexibility
- Home visit experience
- Case Management
- Compassionate care
- Care plan development
- Care needs assessment
- Empathetic communication
- Care Act 2014 knowledge
- Emotional resilience
- Service user rapport building
- Safeguarding vulnerable adults
- Compassion and understanding
- Individual care and support plans
- Client-Centred approach
- Time efficiency
Timeline
Care Coodinator
Oldham Metropolitan Borough Council
1990.09 - Current
Semi Skilled operator
Ferranti
1990.08 - 1990.09
Warehouse packer
Littlewoods Import and Exports
1981.01 - 1984.08
Community Care
City and Guilds
NVQ Level 3 - Promoting Independance
NVQ
A-Levels - Access Course into Nursing
Open Collage