Summary
Overview
Work history
Education
Skills
Timeline
Generic

Natalie Walker

Rugeley,Staffordshire

Summary

I am a dedicated professional with extensive expertise in strategic coordination, conflict resolution in care, and upholding patient rights. Proficient in compliance with CQC regulations and healthcare software systems. I can demonstrate exceptional multitasking efficiency, clear decision-making, and adaptability to patient needs. Skilled in risk management techniques, safeguarding procedures, clinical assessment, and meticulous record-keeping. Finally, I have people skills and communication abilities to ensure effective collaboration across teams. Committed to delivering high-quality care while maintaining regulatory standards and fostering a safe environment for patients.

Overview

12
12
years of professional experience
9
9
years of post-secondary education

Work history

Care coordinator

Helping Hands
Cannock, Staffordshire
12.2021 - 02.2024
  • Facilitated training sessions, enhancing staff competence and knowledge base.
  • Handled sensitive information confidentially, respecting privacy laws and regulations.
  • Advocated on behalf of patients, protecting their rights and dignity.
  • Maintained detailed records, ensuring accurate documentation.
  • Managed staff rotas for optimal coverage during peak periods.
  • Coordinated care plans for improved patient outcomes.

Support worker / Care coordinator

Voyage Care
Rugeley, Staffordshire
10.2014 - 02.2019
  • Supported daily living skills training which increased client self-sufficiency.
  • Provided transportation for medical appointments, ensuring timely arrival.
  • Helped achieve patient independence through guided tasks and activities.
  • Participated in regular team meetings, enhancing quality of care provided.
  • Also worked my way up to care coordinator within the company.

Health care assistant

Hayksyard priory nursing home
Rugeley, Staffordshire
08.2012 - 09.2014
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .

Education

Nursing BSC - Child Nursing

University of Wolverhampton
Wolverhampton
09.2017 - 03.2019

Certificate of Higher Education - Access to Heath professionals

Walsall College
Walsall
09.2016 - 05.2017

NVQ Level 3 - Health and social care

Stafford College
Stafford
09.2012 - 08.2014

GCSEs - Maths, English , Sciences, PE, ICT, health and social care level 2 and Geography.

Hagley park academy
Rugeley, Staffordshire
09.2007 - 05.2012

Skills

I have developed many skills within the roles i have done like ;

  • Strategic coordination
  • Conflict resolution in care
  • Patient rights upholding
  • Bereavement support provision
  • Compliance with CQC regulations
  • Healthcare software proficiency
  • Multitasking efficiency
  • Clear decision-making
  • Adaptable to patient needs
  • Risk management techniques
  • Safeguarding procedures knowledge
  • Clinical assessment
  • Record-keeping
  • people skills and communication skills

Timeline

Care coordinator

Helping Hands
12.2021 - 02.2024

Nursing BSC - Child Nursing

University of Wolverhampton
09.2017 - 03.2019

Certificate of Higher Education - Access to Heath professionals

Walsall College
09.2016 - 05.2017

Support worker / Care coordinator

Voyage Care
10.2014 - 02.2019

NVQ Level 3 - Health and social care

Stafford College
09.2012 - 08.2014

Health care assistant

Hayksyard priory nursing home
08.2012 - 09.2014

GCSEs - Maths, English , Sciences, PE, ICT, health and social care level 2 and Geography.

Hagley park academy
09.2007 - 05.2012
Natalie Walker