Summary
Overview
Work history
Education
Skills
Timeline
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Babbie Masters

Babbie Masters

Birmingham,West Midlands

Summary

I would say I’m a charismatic and driven individual with background in customer service and hospitality. Possesses strong communication and problem-solving skills, paired with ability to work well under pressure. Aims to create memorable experiences and contribute to thriving bar environment.

I’m also Friendly and outgoing with knack for creating memorable customer experiences and ensuring smooth service. Skilled in communication and teamwork, able to adapt quickly to new environments. Ready to bring energy and dedication to any role given.

Overview

4
4
years of professional experience

Work history

Bartender

Missing bar
Birmingham, West Midlands
2024.04 - 2026.03
  • Assisted in menu planning offering innovative ideas based on popular preferences.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Handled cash transactions securely minimising risk of theft or fraud.
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Provided excellent service to customers, resulting in repeat business.
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Promoted special events and offers effectively leading to increased footfall on those days.
  • Collaborated with team members to provide seamless service during busy periods.
  • Demonstrated knowledge of drink recipes for improved customer experience.
  • Maintained the satisfactory needs on the bar on my own while going through our peak times
  • Supervised a handful of shifts
  • Supervised close downs to ensure everything and everywhere is clean enough for the next days use
  • Collected, washed and put away glassware between guests.
  • Served guests spirits, lagers and stouts at bar.

Bartender

Pryzm nightclub
Birmingham, West midlands
2023.09 - 2024.01

• maintained that customers enjoyed their experience and services that I provided

  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Handled cash transactions securely minimising risk of theft or fraud.
  • Checked identification of customers to ensure legal drinking age
  • Provided excellent service to customers, resulting in repeat business.
  • Adapted quickly to different situations maintaining efficiency even under pressure.

Cleaner

Josh’s cleans
Birmingham, West Midlands
2022.06 - 2022.11
  • Implemented sanitation procedures with industrial cleaning equipment in factory settings.
  • Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
  • Ensured customer satisfaction by addressing specific requests or concerns promptly.
  • Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
  • Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
  • Cleaned and dried windows, mirrors and glass surfaces.

Hairdresser

Reflections
Birmingham, West Midlands
2022.01 - 2022.07
  • Responded effectively to client complaints, retaining their trust and patronage.
  • Maintained a clean and hygienic work area for optimal health and safety compliance.
  • Performed routine stock checks, ensuring sufficient supplies at all times.
  • Conducted comprehensive client consultations to tailor services to individual needs.
  • Handled cash transactions accurately; ensured smooth end-of-day reconciliation process.
  • Offered advice on hair care products to boost sales.
  • Promoted from junior stylist to senior stylist due to exemplary performance.
  • Delivered exceptional quality blow-drying and curling services, promoting client loyalty.
  • Specialised in modern hairstyling trends to increase client retention.
  • Adapted quickly to new styling trends, ensuring relevance in the competitive market.
  • Demonstrated mastery of colouring techniques, enhancing client satisfaction.

Education

GCSEs - Citizenship

City united academy
Birmingham
05.2021

GCSEs - English

City united academy
Birmingham
05.2021

GCSEs - Maths

City united academy
Birmingham
05.2021

Skills

  • Alcohol law familiarity
  • Knowledge of drink recipes
  • Sales persuasion
  • Hygiene standards adherence
  • Night shift availability
  • People Management
  • Money handling
  • First aid training
  • Bar equipment maintenance
  • Team Leadership
  • Layering drinks
  • Resilience under pressure

Timeline

Bartender

Missing bar
2024.04 - 2026.03

Bartender

Pryzm nightclub
2023.09 - 2024.01

Cleaner

Josh’s cleans
2022.06 - 2022.11

Hairdresser

Reflections
2022.01 - 2022.07

GCSEs - Citizenship

City united academy

GCSEs - English

City united academy

GCSEs - Maths

City united academy
Babbie Masters