Summary
Overview
Work history
Education
Skills
Certification
LANGUAGES
Hospitality
Timeline
Generic

ATHUL MADHU VIRAKAN VALAPPIL

Liverpool

Summary

Motivated and enthusiastic hospitality professional with experience working as a waiter and bar staff in restaurants and large stadium venues with knack for creating welcoming atmospheres and smooth service. Excel in managing high-volume shifts, ensuring customer satisfaction by swiftly addressing needs and maintaining clean, organised environment. Known for building rapport with regulars and contributing to positive team spirit.

Overview

2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Bar staff member

Mint People
Liverpool
2025.12 - Current
  • Promoted daily specials to increase sales revenue.
  • Facilitated payments smoothly for quick customer checkout.
  • Ensured stock availability by liaising with kitchen staff regularly.
  • Took orders accurately reducing errors in meal preparation.

Hospitality team member

Arc Hospitality
Liverpool
2025.11 - Current
  • Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
  • Liaised with kitchen staff for seamless service delivery.
  • Prepared beverages, ensuring consistent quality.
  • Served customers to foster a friendly atmosphere.
  • Cleaned and sanitised bar area, maintaining high standards of hygiene.

Bar Waiter

Chembarathi Bar
2025.01 - 2025.06
  • Delivered exceptional service, boosting customer satisfaction ratings.
  • Resolved customer complaints swiftly, ensuring repeat business.

Waiter

Samrat Sagar Restaurant
2024.06 - 2024.11
  • Maintained a clean and organized workspace, promoting a positive image.
  • Received multiple positive reviews for outstanding service excellence.

Education

Bachelor of science - Microbiology

JSS ACADEMY OF HIGHER EDUCATION AN RESEARCH
2020.01 - 2023.01

Master of science - Biotechnology

University of salford
Manchester

Skills

  • Time Management
  • Teamwork
  • Leadership
  • Customer service
  • Maintaining bar atmosphere
  • Product stocking
  • Knowledge of local beers
  • Pub safety procedures

Certification

Highfield Level 3 International Award in HACCP for Manufacturing, 2024-06-14

LANGUAGES

English: Fluent
Hindi: Fluent
Malayalam: Fluent

Hospitality

  • Hill Dickinson Stadium, Liverpool: Worked in Bar and Kiosk For certain Events
  • Anfield Stadium, Liverpool: Worked as a Bar runner and drinks pourer in the premium Lounge bar

Timeline

Bar staff member

Mint People
2025.12 - Current

Hospitality team member

Arc Hospitality
2025.11 - Current

Bar Waiter

Chembarathi Bar
2025.01 - 2025.06

Waiter

Samrat Sagar Restaurant
2024.06 - 2024.11

Bachelor of science - Microbiology

JSS ACADEMY OF HIGHER EDUCATION AN RESEARCH
2020.01 - 2023.01

Master of science - Biotechnology

University of salford
ATHUL MADHU VIRAKAN VALAPPIL