Hi, I’m
Alicia Tooley
South Shields,South Shields
Summary
Dedicated Bar Staff Member with strengths in customer service and beverage management. Ensures accurate and timely service through effective communication and multitasking. Maintains a professional bar environment and enhances customer experiences. Enthusiastic and quick to learn, I bring strong organisational and communication skills. Capable of working well both independently and in team, I excel in adapting to new challenges. With proactive approach and genuine interest in continuous development, I am eager to contribute and grow in this role.
Overview
2
years of professional experience
1
Certification
Work History
The unionist clubSouth Shields
Bar Staff Member
04.2024 - 01.2026
Job overview
- Ensured bar remains fully stocked and meticulously arranged for immediate access to an extensive selection of beverages.
- Facilitated customer orders efficiently, employing strong communication skills to guarantee accurate and timely beverage service.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Adapted to busy periods by efficiently managing multiple customer orders simultaneously.
- Processed payments efficiently, using cash registers and card payment systems accurately.
- Washed and put away glassware after customer use, maintaining ready stock for customer service.
- Conducted ID checks in line with Challenge 25 rules and regulations.
- Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
- Kept supply of snacks and food items at bar to serve customers.
Education
South Tyneside CollegeSouth Shields, STY
from Hairdressing
2024 - Current (2 education.years_Label & 5 education.months_Label)
University Overview
- Level 1 distinction - Hairdressing
- Currently doing my level 2 dimploma hairdressing. ~ (2026)
Boldon comprehensive schoolSouth Shields, STY
2019 - 2023 (4 education.years_Label)
Mortimer community college South Shields, STY
GCSEs from English
2023 - 2024 (1 education.year_Label)
Skills
- Customer service
- Beverage management
- Payment processing
- ID verification
- Time management
- Punctual
- Organised and reliable
- Till and cash handling
- Patience with customers
- Patience and tolerance
Certification
- Level 1 hairdressing distinction
Timeline
Bar Staff Member
The unionist club
04.2024 - 01.2026
South Tyneside College
from Hairdressing
2024 - Current (2 education.years_Label & 5 education.months_Label)
Boldon comprehensive school
2019 - 2023 (4 education.years_Label)
Mortimer community college
GCSEs from English
2023 - 2024 (1 education.year_Label)