ASMA MEKHOUKH

• Provided parties with clear and exact translation of written materials and interpretation of verbal conversations.
• Researched to fully understand topic to be discussed prior to interpreting session.
• Offered cultural input to speakers, assisting parties speaking different languages communicate.
• Utilised reference works to acquire specialist knowledge when needed to deliver clarity of translation, particularly when conflicting meanings occur.

• Providing a welcoming front of house reception service.
• Response to the enquiries by phone and emails.
• Conducting flat viewings, inspections, and leading sales conversations
• Planning and running events for our students
• Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
• Used Microsoft Word and other software tools to create documents and clear communications.

• Keeping communal spaces including entrances, common rooms, hallways and outdoor areas clean and tidy on a daily basis
• Providing a warm and accommodating service for our customers
• Logging maintenance issues to help keep our properties safe and secure
• Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
• Delivered faultless cleanliness standards and exceptional guest care.
• Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
• Communicated with other staff to determine best use of resources and guest care.
• Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
• Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
• Maintained clean, safe environments for guests and staff, strictly following infection control policies.
• Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
• Proactively identified changing housekeeping needs to provide reliable and attentive service.

• Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
• Spot cleaned and sanitised high-touch areas.
• Followed health and safety guidelines to properly dispose of waste and toxic materials.
• Correctly used colour-coded equipment.
• Emptied and cleaned trash cans following procedures.
• Washed kitchen napkins, floor rugs and dusters.
• Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
• Dusted countertops, ceilings and furniture for pristine environment.
• Safely stored cleaning solutions, equipment and chemicals.
• Worked quickly to complete cleaning within allotted timeframes.
• Cleaned and dried windows, mirrors and glass surfaces.
• Communicated well with team across multiple locations.
• Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
• Adhered to health and safety regulations to maintain safe environment for customers.
• Deep cleaned carpets using steam cleaner.

· Set up the playgroup before the children and their parents arrive.

· Do the Risk Assessment.

· Sing and play with Children.

· Support the parents with different advices about the development of their kids.

· Read stories for kids.

· Look after the kids when their parents are busy during the activity.

· Tidy up at the end of group and sing goodbye song.

· Dealing with inquiries in person and via e-mails.

· Group resource collation.

· Event and activity administration

· Typing letters.

· Mail distribution.

· Photocopying.

· Laminating.

· Data imputing/ spreadsheets.

. Minute writing

• Response to the enquiries by phone and email.
• Employed advanced troubleshooting and expert application knowledge to solve system user interface problems.
• Troubleshot operating systems, hardware and software problems to identify root causes.
• Acquired, set up and configured hardware and software to meet specific customer requirements.
• Assisted wider customer service teams to produce external user guides and internal support tools.

• Greeted customers and offered assistance with selecting services and completing purchases.
• Accepted and processed cash, cheque.
• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Updated product labelling and pricing to reflect discounts and offers.

• Designed engaging brochures, banners and signs for printing.
• Mastered Adobe Creative Suite and Photoshop Illustrator to support design work and image editing needs.
• Creatively interpreted client briefs to develop and produce unique, engaging design packages.
• Delivered client projects on time, within budget and to strict deadlines.