Anoop Venunath
Liverpool,Merseyside
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Pathway Co Ordinator
NHS Bridgewater
Liverpool, Merseyside
2025.06 - Current
- Delivered inclusive, person‑centred support to individuals, families, and professionals, ensuring everyone felt welcomed and valued.
- Acted as a first point of contact, responding to enquiries with sensitivity, patience, and clear communication.
- Managed day‑to‑day operational and administrative tasks to maintain smooth, reliable service delivery for people with diverse needs.
- Supported team coordination by overseeing staff rotas and offering daily guidance to ensure consistent, high‑quality care.
- Enabled effective teamwork through clear processes, collaborative working, and a supportive approach.
- Coordinated referrals, appointments, and communications across multiple services to ensure individuals received timely support.
- Processed information accurately while adhering to safeguarding standards and confidentiality requirements.
- Worked collaboratively across multidisciplinary teams, balancing priorities in a fast‑paced environment to ensure individuals’ needs were met.
Care Co-Ordinator
Knowsley PCN
Liverpool, Merseyside
2023.03 - 2024.05
- Monitored the care needs of children and adults with learning disabilities, ensuring their physical, emotional, and social wellbeing.
- Coordinated annual health checks, blood tests, and routine appointments, ensuring all clinical records were accurate and up to date.
- Provided emotional support to individuals and their families, helping them feel safe, understood, and empowered.
- Developed personalised care plans based on assessed needs, promoting independence and improved outcomes.
- Built strong, trusting relationships with patients, carers, GPs, and wider multidisciplinary teams to ensure consistent, high‑quality support.
- Attended and organised MDT meetings, including booking appointments and taking minutes to support smooth communication across services.
- Supported patients in navigating health and social care services, ensuring they received timely information and guidance to make informed decisions.
- Helped individuals access wellbeing activities, self‑management programmes, peer support, and community resources.
- Used digital tools and AI systems to streamline workflows, process patient letters, update clinical systems, and maintain efficient care pathways.
- Identified when individuals required referral to other professionals and ensured seamless transitions between services.
- Encouraged shared decision‑making by raising awareness among staff and supporting patients to prepare for care conversations.
Health care assistant
Wise Care
Liverpool, Merseyside
2022.01 - 2023.02
- Enhanced healing process by changing wound dressings regularly.
- Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Prepared meals for patients, ensured balanced nutrition intake.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Assisted in patient care, improved comfort and well-being.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Delivered high-quality patient service by maintaining cleanliness in wards.
Sales executive
Schulke
Thiruvananthapuram, Kerala
2016.05 - 2021.11
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
- Established strong relationships with key industry players to expand business reach.
- Identified new business opportunities that enhanced growth potential of the company.
- Implemented robust CRM systems that improved tracking of sales activities and client interactions.
- Championed cross-selling initiatives to maximise sales volume and profit margins.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Elevated brand awareness for significant market influence through strategic sales campaigns.
- Delivered engaging sales presentations at industry events to attract potential customers and partners.
- Increased customer engagement by delivering high-quality product demonstrations.
Education
Master of Business Administration - Human Resources
Kerala Univrersity
Liverpool 2014.03 - 2016.04
Bachelor of Business Administration - Human Resources
Kerala University
Thiruvananthapuram 2011.03 - 2014.03
Skills
- Communication skills
- Public speaking
- Team building
- Problem-solving
- Calm under pressure
- Leadership
- Resourcefulness
- Multilingual
Timeline
Pathway Co Ordinator
NHS Bridgewater
2025.06 - Current
Care Co-Ordinator
Knowsley PCN
2023.03 - 2024.05
Health care assistant
Wise Care
2022.01 - 2023.02
Sales executive
Schulke
2016.05 - 2021.11
Master of Business Administration - Human Resources
Kerala Univrersity
2014.03 - 2016.04
Bachelor of Business Administration - Human Resources
Kerala University
2011.03 - 2014.03