Amelia Scarff
Peterborough,Cambridgeshire
Summary
Enthusiastic indvididual with two years retail experience working both full time and part-time positions. Hardworking and passionate young person with a positivie eager to learn attitude, whilst consistently maintaining accurate time management and organisational skills. Successful retail assistant with a friendly approachable demeanor, enjoying social situations and working with a range of different people.
Overview
2
2
years of professional experience
2
2
Years of post-secondary education
Work History
Retail Assistant
Co-op Food
Whittlesey, Cambridgeshire
12.2022 - Current
- Monitored and reported suspicious activity to security officers to avoid theft.
- Performed daily store opening and closing, readying the sales floor for customers, and delivering stringent security measures.
- Received stock deliveries, accurately completed paperwork, and updated system records.
- Operated cash registers with accuracy and processed cash and card transactions.
- Participated in staff meetings to develop strategies for selling.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Received and processed shipments and deliveries to maintain organised workflow.
Retail Assistant
Peterborough United
Peterborough, Cambridgeshire
06.2021 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.
- Delivered outstanding in-store experience through positive and attentive customer service.
- Regularly exceeded weekly sales targets through exceptional service and proven upselling techniques.
- Maintained easy-to-navigate stock room systems, ensuring products were stored and displayed in order.
- Worked closely with management to train new team members, supporting optimal sales productivity.
- Maintained outstanding service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
- Fostered positive relationships with customers to enhance loyalty and retention.
Retail Sales Assistant
Chroma Sports
Peterborough, Cambridgeshire
06.2022 - 09.2022
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Adhered to company procedures and guidelines to maintain compliance.
Education
GCSEs -
Sir Harry Smith Community College
Peterborough 09.2016 - 06.2021
A-Levels -
Sir Harry Smith Community College
Peterborough 09.2021 - 06.2023
Skills
- Efficient multitasker
- Confident communicator
- Customer service oriented
- Superb time management
- Results-orientated
- Outgoing and enthusiastic
- Conflict resolution
Timeline
Retail Assistant
Co-op Food
12.2022 - Current
Retail Sales Assistant
Chroma Sports
06.2022 - 09.2022
A-Levels -
Sir Harry Smith Community College
09.2021 - 06.2023
Retail Assistant
Peterborough United
06.2021 - Current
GCSEs -
Sir Harry Smith Community College
09.2016 - 06.2021
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