Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Custom
Affiliations
Certification
References
Timeline
Generic

Awanish Singh

Stevenage,U.K.

Summary

Driven and adaptable, known for leadership and problem-solving skills, combined with strong communication and team collaboration abilities. Expertise in customer service and inventory management, providing solid foundation for leadership role. Poised to make significant impact in any role.

Overview

13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Retail team leader

Co-op Food
Stevenage, Hertfordshire
09.2024 - Current
  • Achieved team harmony with effective communication and conflict resolution strategies.
  • Streamlined store operations by enforcing strict adherence to company policies and procedures.
  • Led team meetings, fostering open communication and motivation.
  • Monitored sales performance, identifying areas needing improvement or attention.
  • Assisted customers in finding products, improving overall shopping experience.
  • Delivered high-quality customer care with consistent professionalism and enthusiasm.
  • Collaborated with store manager on strategic planning to increase profitability.
  • Coordinated staff scheduling for efficient shift management.
  • Conducted regular inventory checks, maintaining optimal stock levels.
  • Experience to manage over 20 staff

Small business owner

Pick2Drop Ltd
Stevenage, Hertfordshire
07.2015 - 01.2025
  • Overhauled website design, improved online presence and functionality.
  • Sourced products from reliable vendors, maintained product quality standards.
  • Streamlined operations by introducing cost-saving measures.
  • Established positive relationships with clients through exceptional service delivery.
  • Launched new products to meet market demands.
  • Negotiated contracts with suppliers to secure best prices.
  • Developed sales strategy to expand market reach.
  • Bolstered customer satisfaction by implementing effective service strategies.
  • Created business plan, secured funding for growth initiatives.
  • Managed daily operations for smooth functioning of the business.
  • Led team meetings for improved communication.
  • Managed financial accounts, ensured fiscal stability.
  • Liaised with vendors to achieve favourable product pricing and timely stock replenishment.
  • Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
  • Demonstrated exceptional customer service by employing tailored and consultative sales approach.

Deputy store manager

Co-op Food
Stevenage, Hertfordshire
01.2012 - 01.2017
  • Streamlined workflow processes for enhanced operational efficiency.
  • Conducted risk assessments for improved health and safety protocols.
  • Upheld company policies at all times whilst dealing with staff or customers' issues.
  • Played crucial role in annual audits, ensured compliance with financial regulations.
  • Handled cash desk operations diligently ensuring no discrepancies at end of day tally.
  • Made sure merchandise was displayed attractively, led to increase in footfall.
  • Ensured adherence to legal standards by maintaining accurate records and documentation of transactions.
  • Assisted in recruitment process to bring in dynamic talent into the workforce.
  • Coordinated promotional events to boost store's revenue streams.
  • Fostered team spirit by conducting regular staff training and development programmes.

Education

Batchelor of Technology - Computers

Information Science
India
09.2001 - 05.2005

MS - Artificial Intelligence

Intelligent Systems
Brighton, Brighton and Hove
10.2005 - 06.2007

Skills

  • Cloud Commerce
  • Product knowledge acquisition
  • Sales acumen
  • Ms Office - Excel, Word, Access, PowerPoint, Outlook, Spreadsheet skills
  • Efficient time management
  • Multi-Tasking capability
  • Experience with retail KPI's
  • Retail space planning
  • Results-Driven attitude
  • Leadership competence
  • E-Commerce expertise
  • Effective cooperation
  • Visual merchandising
  • Staff mentoring
  • People management
  • Customer service
  • Training and development
  • Profit and Loss Analysis
  • Stock loss prevention techniques
  • Employee motivation

Languages

English
Upper intermediate
Hindi
Advanced

Personal Information

  • Nationality: British
  • Marital status: Married

Custom

  • Sports
  • Movies
  • Reading Books

Affiliations

  • Playing Badminton
  • Swimming

Certification

SAP Business Intelligence

References

References available upon request.

Timeline

Retail team leader

Co-op Food
09.2024 - Current

Small business owner

Pick2Drop Ltd
07.2015 - 01.2025

Deputy store manager

Co-op Food
01.2012 - 01.2017

MS - Artificial Intelligence

Intelligent Systems
10.2005 - 06.2007

Batchelor of Technology - Computers

Information Science
09.2001 - 05.2005

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Awanish Singh