Amelia Murdock
Egremont,Cumbria
Summary
Patient-focused Medical Receptionist with experience delivering first-class care in fast-paced clinical practices. Processes appointment bookings, communications and document management with precision and focus for smooth reception and admin operations and a Dependable individual with excellent literacy and numeracy skills seeks practical experience in busy medical administration team. Works quickly with attention to detail, achieving tasks to high-quality standards and within deadlines. Communicates well to build positive rapport with staff and patients.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Medical Receptionist in GP
Westcroft House Surgery
Egremont, Cumbria
08.2022 - Current
- Updated patient records for continued compliance with policies.
- Completed start and end of day procedures for busy GP practice.
- Responded calmly and compassionately in emergency situations.
- Organised and assessed urgency of home visit requests.
- Welcomed patients with kindness to enhance checking in processes.
- Scheduled patient appointments using emis booking system.
- Offered advice on additional services to best meet patient needs.
- Protected patient rights through continued discretion and confidentiality.
- Managed digital and manual filing systems.
- Communicated results to patients following instructions from medical professionals.
- Kept reception and waiting areas neat and clean to make patients feel welcome and comfortable.
Cleaner
summer grove hotel
Whitehaven, Cumbria
05.2022 - 08.2023
- Correctly used colour-coded equipment.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Communicated well with team across multiple locations.
- Reported breakages to supervisor.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Worked quickly to complete cleaning within allotted timeframes.
- Made beds and changed sheets and pillow cases to hotel standards.
Pot Washer
wild olive
Gosforth, Cumbria
05.2021 - 03.2022
- Performed high-quality dishwashing services in busy kitchen environments, serving up to 45+ guests daily.
- Covered flexible shifts to meet overall team goals.
- Cooked simple dishes using fresh produce
- Established effective cleaning routines, resulting in critical time savings.
- Assisted kitchen staff during peak times, performing various tasks to support current service demands.
Education
GCSEs - maths, English, science, business, health and social, art, geography
09.2017 - 06.2022
English language GRADE 4
English literature GRADE 4
Maths GRACE 4
Combined Science GRADE 44
Geography GRADE 3
Health and Social GRADE distinction
Business Studies GRADE merit
Art GRADE 6
Skills
- EMIS health
- Methodical multitasking
- Excellent customer care
- Security awareness
- Practice opening and closing procedures
Languages
English
Fluent
Timeline
Medical Receptionist in GP - Westcroft House Surgery
08.2022 - Current
Cleaner - summer grove hotel
05.2022 - 08.2023
Pot Washer - wild olive
05.2021 - 03.2022
west lakes academy - GCSEs, maths, English, science, business, health and social, art, geography
09.2017 - 06.2022
Similar Profiles
Chidimma OnwurahChidimma Onwurah
GP registrar at Davenal House SurgeryGP registrar at Davenal House Surgery
Suneeal ItllaSuneeal Itlla
Trainee dental nurse at cooper house dental surgeryTrainee dental nurse at cooper house dental surgery
Lucy Munro-JonesLucy Munro-Jones
Senior Practice Nurse at Russell House SurgerySenior Practice Nurse at Russell House Surgery