Amelia McNamara
Wilmslow,Cheshire East
Summary
A happy organised professional who's open to new opportunities and challenges. I've recently spent 5 months travelling around South East Asia where I gained lots of experience first hand of planning and budget management. With this, I plan to contribute these skills and demonstrate them further in this job role. I have exceptional active listening, problem-solving, and teamwork skills, complemented by an upbeat, outgoing attitude. I will be committed to maintaining professionalism and etiquette within this role.
Overview
4
4
years of professional experience
Work history
Front of house team member
Wilmslow Garden Centre Restaurant and Cafe
Wilmslow, Cheshire East
2024.09 - 2025.12
- Assisted customers with queries or requests for the optimal experience.
- Maintained high standards of customer service during peak times.
- Checked guest satisfaction regularly, addressing any issues promptly.
- Handled complaints effectively, resulting in increased customer satisfaction with a friendly and helpful attitude.
- Trained an mentored new members of staff.
Restaurant waitress
Wood Fire Smoke
Wilmslow, Cheshire East
2023.07 - 2024.08
- Managed table settings efficiently, enhancing restaurant presentation.
- Multitasked effectively under pressure, ensuring smooth restaurant operations.
- Delivered impeccable customer service by attentively listening to customer's needs.
- Coordinated large parties smoothly delivering satisfactory group dining experiences.
After school activities coordinator
Lacey Green Primary Academy
Wilmslow, Cheshire East
2022.01 - 2024.01
- Utilised creative problem-solving skills to address issues during activity sessions.
- Enhanced student engagement by organising and planning a variety of after school activities including art, music and physical pursuits.
- Safeguarded children appropriately to meet legal requirements.
Education
GCSEs -
Wilmslow High School
Wilmslow, Cheshire East 2022.05 - 2022.06
A-Levels - English Literature, Media Studies and Business Studies
Wilmslow Sixth Form
Wilmslow, Cheshire East 2024.05 - 2024.06
Skills
- Upbeat, outgoing and positive attitude
- Patience and tolerance
- Professionalism and etiquette
- Welcoming demeanour
- Event planning capabilities
- Active listening
- Problem Solving
- Teamwork
Timeline
Front of house team member
Wilmslow Garden Centre Restaurant and Cafe
2024.09 - 2025.12
A-Levels - English Literature, Media Studies and Business Studies
Wilmslow Sixth Form
2024.05 - 2024.06
Restaurant waitress
Wood Fire Smoke
2023.07 - 2024.08
GCSEs -
Wilmslow High School
2022.05 - 2022.06
After school activities coordinator
Lacey Green Primary Academy
2022.01 - 2024.01