Alise Galinska
Tandragee,Craigavon
Summary
Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.
Overview
1
1
year of professional experience
Work history
Customer assistant
Alex
Tandragee, Armagh
09.2023 - Current
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Handled cash and card payments with accuracy.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Offered prompt solutions to maintain customer satisfaction.
- Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
Education
GCSEs - LLW
08.2023
GCSEs - Food and Nutrition
08.2023
GCSEs - Child Development
08.2023
GCSEs - Ict
08.2023
GCSEs - Health and Social
08.2023
GCSEs - English
08.2023
GCSEs - Maths
08.2023
Skills
- Keen problem solver
- Customer experience
- Customer care
- Team player
- Self-motivated
Timeline
Customer assistant - Alex
09.2023 - Current
Craigavon Senior High - GCSEs, LLW
Craigavon Senior High - GCSEs, Food and Nutrition
Craigavon Senior High - GCSEs, Child Development
Craigavon Senior High - GCSEs, Ict
Craigavon Senior High - GCSEs, Health and Social
Craigavon Senior High - GCSEs, English
Craigavon Senior High - GCSEs, Maths
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