Laura Mcpherson

Clinical Observation: taking and reading observations such as blood pressure, temperature, pulse and respiration for mothers.

Emergency Assistance: supporting in emergency situations which include working in the obstetrics theatre and helping with immediate procedures.

Equipment and Environment: preparing delivery rooms, cleaning and restocking supplies, managing laundry and ensuring a sterile environment.

Patient Care and Hygiene: helping with personal hygiene, toileting, and assisting with mobility after birth or particularly after operative procedures.

Postnatal support: assisting with breastfeeding, and helping with postpartum recovery.

Administrative tasks: updating patient records, filling and documenting care provided.

Direct Patient Care: assisting with personal care(showering,bathing,mouthcare) and dressing.

Physical Comfort: repositioning patients to prevent pressure sores. Helping with mobility and assisting with meals and hydration.

Monitoring and reporting: observing changes in patient conditions such as pain levels, breathing changes and distress, noticing non verbal signs and allowing patients to express themselves. And reporting any changes to the registered nurse or team leader.

Clinical Support: taking vital signs (blood pressure,pulse,temperature and respiration) collecting specimens and applying simple dressings and assisting with catheters under supervision.

Emotional and Family Support: providing companionship, active listening and emotional support to patients and families during difficult times.

Environment Management: maintaining a clean tidy and safe Environment (bed spaces and equipment)

Care After Death: Assisting with the care of the body after a patient has passed away with dignity and respect.

Documentation: updating patient records and ensuring accurate communication of information to the care team.

Routine Cleaning: daily and weekly cleaning of wards and patient rooms, communal areas, lounges, corridors and utility rooms to a very high standard.

Sanitary Cleaning: thorough cleaning and disinfection of toilets, bathrooms and shower areas.

specialised cleaning: performing terminal cleans (deep cleaning) of rooms particularly after a patient is discharged or if there has been an infection outbreak.

Infection Control: adhering to strict infection control policies, including the correct use of chemicals (COSHH guidelines) and specialised equipment for cleaning such as mops, vacuum cleaners and floor polishers.

Waste and Linen management: safe disposal of clinical and paper waste as well as handling and changing soiled linen and curtains.

Patient Support and Catering: serving beverages and plating breakfasts and meals while following food hygiene regulations.

Stock Maintenance: ensuring that domestic consumables (soap, paper towels etc) are stocked in dispensers throughout the ward.

Emergency Response: cleaning up spills such as bodily fluids immediately to maintain safety.

Reporting: identifying and reporting any maintenance issues or broken equipment to supervisors.

Colour Coding: using the correct colour for cleaning certain areas.

• Maintained office supplies inventory for seamless operations.
• Processed client requests for enhanced customer satisfaction.
• Handled petty cash transactions, ensured proper financial management within office.
• Enhanced communication with team by scheduling and coordinating meetings.
• Complied carefully with procedures, upheld standards of quality administration.
• Performed general clerical duties as required, contributed to overall operational efficiency.
• Communicated professionally with clients, cemented positive relationships.
• Managed incoming calls, ensured effective communication channels.
• Update proof of delivery .

• Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
• Prioritised tasks during busy periods for maximised productivity .
• Processed returns and exchanges swiftly, enhancing customer satisfaction levels.
• Provided exceptional levels of customer service consistently; creating loyal customers .
• Handled cash transactions accurately, maintaining financial integrity of the till.
• Organised stock shelves neatly to improve the overall appearance of the shop floor.
• Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
• Managed time efficiently during peak hours to limit customer waiting periods.
• Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.