Alex Strut
Stornoway,Stornoway
Summary
A professional with a calm demeanour and exceptional composure under pressure, demonstrating strong liquor knowledge and time efficiency. Possesses cultural awareness, enhancing the ability to engage effectively in diverse environments. Committed to leveraging these skills to excel in dynamic settings and contribute to organizational success.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Bartender
Royal Hotel
Stornoway, Stornoway
2023.08 - 2025.01
- Developed rapport with regular patrons fostering a loyal customer base.
- Handled cash transactions securely minimising risk of theft or fraud.
- Resolved customer complaints promptly to maintain good relationships.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
Assistant bar and restaurant manager
Al Forno
Henley on Thames, Oxfordshire
2023.01 - 2023.08
- Cultivated a positive work environment by fostering team spirit amongst staff.
- Monitored stock levels regularly; minimised waste and over-ordering incidents.
- Streamlined staff rotas to optimise efficiency.
- Trained new team members, enhanced service quality.
Head barista
Cafe Nero Ltd.
Henley on Thames, Oxfordshire
2022.01 - 2023.01
- Educated customers about different brewing methods leading to an enriched coffee tasting experience.
- Ensured consistency in coffee quality with meticulous attention to detail.
- Assisted customers with their orders efficiently, providing a smooth service flow.
- Collaborated closely with management on promotional strategies boosting café visibility within local community.
Education
Master of Arts - Arts
Wits-University of the Witwatersrand
Johannesburg 2015.09 - 2020.08
Skills
- Composure under pressure
- Calm demeanour
- Liquor knowledge
- Time efficiency
- Cultural awareness
Languages
English
Native
Italian
Fluent
Timeline
Bartender
Royal Hotel
2023.08 - 2025.01
Assistant bar and restaurant manager
Al Forno
2023.01 - 2023.08
Head barista
Cafe Nero Ltd.
2022.01 - 2023.01
Master of Arts - Arts
Wits-University of the Witwatersrand
2015.09 - 2020.08