Summary
Overview
Work history
Education
Skills
Timeline
Generic

Alessandra Niccolai

London

Summary

A seasoned professional with over 25 years of fashion retail experience, delivering confident face-to-face customer service. Known for being approachable, friendly, and calm under pressure, with a deep passion for fashion and style. Skilled in team collaboration, excellent organisational abilities, reliable and conscientious in all tasks.

Overview

39
39
years of professional experience

Work history

Sales Assistant (volunteer)

Mary's Living & Giving Boutique
Chiswick, London
11.2014 - Current
  • Working with a team of shop volunteers
  • Serving customers which includes style advice, helping with fit, selecting appropriate merchandise and building outfits for special events
  • Operating the cash till
  • Cashing up and closing up and end of day
  • Visual merchandising & window dressing
  • Helping out with special events eg fashion shows and custom shopping evenings
  • Sorting and selecting appropriate stock from donations
  • Preparing items for the shop floor including steaming and pricing
  • Dealing with returns and customer queries


Senior lecturer in fashion marketing

Regents University
London
01.2015 - 06.2018
  • Visiting lecturer in fashion marketing
  • Delivered various modules for the Masters program in retail buying and fashion marketing
  • Enhanced student understanding by delivering engaging lectures.

Senior Buyer Childrenswear

Marks and Spencer
London
09.2008 - 06.2014

Senior Buyer Childrenswear

BHS Ltd
London
03.2007 - 09.2008

Senior Lecturer Fashion

American Intercontinental University
Marylebone, City of Westminster
06.2005 - 01.2007

Fashion Lecturer

University of East London
London
09.2004 - 06.2005

Product development manager

Somerbond Ltd
London
04.2002 - 07.2004

buyer

Mothercare plc
Watford, Hertfordshire
10.1998 - 01.2000

Buyer

BHS plc
London
04.1994 - 10.1998

Buyer

Mothercare plc
Watford, Hertfordshire
11.1988 - 03.1994

Selector

Marks and Spencer plc
London
03.1986 - 10.1988

Education

Bachelor of Science - Chemistry

University of Durham
Durham
10/1980 - 06/1983

Skills

  • Confident face-to-face customer service
  • Approachable, friendly and calm
  • A love of fashion and style
  • Experienced in team working
  • Excellent organisational skills
  • Reliable and conscientious
  • Over 25 years fashion retail experience

Timeline

Senior lecturer in fashion marketing

Regents University
01.2015 - 06.2018

Sales Assistant (volunteer)

Mary's Living & Giving Boutique
11.2014 - Current

Senior Buyer Childrenswear

Marks and Spencer
09.2008 - 06.2014

Senior Buyer Childrenswear

BHS Ltd
03.2007 - 09.2008

Senior Lecturer Fashion

American Intercontinental University
06.2005 - 01.2007

Fashion Lecturer

University of East London
09.2004 - 06.2005

Product development manager

Somerbond Ltd
04.2002 - 07.2004

buyer

Mothercare plc
10.1998 - 01.2000

Buyer

BHS plc
04.1994 - 10.1998

Buyer

Mothercare plc
11.1988 - 03.1994

Selector

Marks and Spencer plc
03.1986 - 10.1988

Bachelor of Science - Chemistry

University of Durham
10/1980 - 06/1983
Alessandra Niccolai