Summary
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
BusinessDevelopmentManager

Sam Hough

Formby,Merseyside

Summary

I worked part time 2 days a week at Harmonics Music for 6 months, until my contract ran out and I changed to 1 day a week. I am experienced in keeping energy and productivity high during long hours. I am able to use my customer service skills behind or away from the till to evoke customer loyalty. I have experience behind a till handling cash and card payments, as well as logging vouchers purchased for the shop. I have been praised for my skills in helping disabled customers and even received phone calls of thanks from them later on. I believe this job would be the perfect step up for me to build upon my current skills and work to find new ones; I would give my all, all day everyday I was working and would truly be a valuable and reliable asset to the team. Thank you for reading.

Work History

Shop assistant/Sales Assistant

Harmonics Music School & Shop
Waterloo, Merseyside
09.2023 - Current

- Boosted product sales by offering selection guidance to customers.

- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.

- Worked with a variety of customers; giving me vital social skills and patience with customers

- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.

- Maintained impeccably high standards store presentation and hygiene through cleaning.

- Fostered positive relationships with customers to enhance loyalty and retention.

- Worked energetically to maintain efficient operations during peak trading hours.

- Operated cash registers with accuracy and processed cash and card transactions.

- Managed customer lines for minimum wait times and high satisfaction.

- Delivered personalised customer service with a smile to promote return custom.

- Guided customers to locate products or alternative items.

- Delivered tailored assistance to customers with disabilities.

Education

GCSEs - Citizenship

Range High School
Liverpool
09.2019 -

Skills

  • Product promotions
  • Outstanding customer service
  • Money handling
  • Face-to-face selling
  • Outgoing and enthusiastic
  • Customer-focused
  • Communication skills
  • Cash management
  • Confident communicator
  • Upselling expertise

Affiliations

  • I'm an aspiring musician who consistently plays guitar, showing my skills in patience and focus.

Accomplishments

I've done voluntary work for Cancer and Alzheimer's Charities that allowed me to travel the UK and Liverpool

References

Andy Frampton: andy@harmonics.co.uk

Timeline

Shop assistant/Sales Assistant

Harmonics Music School & Shop
09.2023 - Current

GCSEs - Citizenship

Range High School
09.2019 -
Sam Hough