Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Technical Skills in Linux Administration
Languages
References
Timeline
CustomerServiceRepresentative

AISWARYA HARI

Summary

Enthusiastic and career driven entry level Linux system administration, keen to utilize technical expertise while gaining hands-on experience. Proficient in diagnosing issues, scripting, and ensuring system reliability. Committed to delivering effective solutions and making meaningful contributions to team objectives with experience. Well-versed in managing client relationships and committed to delivering valuable guidance and assistance with strong communication skills.


Overview

2026
2026
years of professional experience
1
1
Certification

Work History

No7 Advisor

Boots UK
09.2023 - Current
  • Worked with business plans, achieved targets
  • Built great relationships with customers and colleagues
  • Worked with enthusiasm for ongoing learning and development journey, expanding knowledge and service expertise
  • Completed 12 month boots employee school development programme


Technical support engineer

Hinduja Global Solutions Ltd
08.2019 - 04.2020
  • Provided technical assistance to customers of company's clients
  • Analyzed and diagnosed technical problems reported by customers related to hardware, network connectivity or other technical aspects
  • Logged and managed customer support requests in ticketing system
  • Performed detailed diagnostics to identify and resolve potential customer problems

Volunteer

National Service Scheme(NSS)


  • During Kerala flood, helped set up and manage relief camps, providing shelter, food, and medical aid to displaced families and assisted in evacuating stranded individuals from flood-affected areas
  • Learned to handle high-pressure situations effectively
  • Collaborated with diverse groups and conducted workshops

Customer support executive

Noble enterprises
03.2021 - 06.2022
  • Handled and resolved customer inquiries, grievances, and technical challenges effectively
  • Built in-depth knowledge of company's offerings to deliver precise and trustworthy information to clients
  • Actively fostered customer loyalty by providing tailored solutions and highlighting benefits of company's products and services
  • Ensured adherence to data protection laws while engaging with customers
  • Kept client records current and accurate within database systems

Education

Higher secondary education - Science

St. Xavier's Public School

B.tech - Electronics and Communication

Dr. A.P.J. Abdul Kalam Technological University

Skills

  • Linux Administration
  • Knowledge of AWS platform
  • Basic C and java programming
  • Team collaboration
  • Excellent communication
  • Problem solving
  • Adaptability
  • Time Management
  • Quick learner
  • Technology Awareness

Certification

  • Certification in Industrial training in Basic Electronics and PCB designing
  • Certification course in Basic Java
  • Completed certification in Linux training and AWS training

Accomplishments

  • Recognized for outstanding performance in public speaking at St. Xavier's Public School
  • Acknowledged for exceptional dedication and impactful contributions to community development initiatives(National Service Scheme)
  • Participated in tech fest at Kerala Technological University
  • Member in course committee

Technical Skills in Linux Administration

  • Linux Fundamentals
  • Shell Scripting
  • Networking Basics
  • System Security
  • Package Management
  • Troubleshooting
  • Backup and Restore
  • Concepts of Configuration Management



Languages

English
Fluent
Malayalam
Native

References

Available upon request

Timeline

No7 Advisor

Boots UK
09.2023 - Current

Customer support executive

Noble enterprises
03.2021 - 06.2022

Technical support engineer

Hinduja Global Solutions Ltd
08.2019 - 04.2020

Higher secondary education - Science

St. Xavier's Public School

B.tech - Electronics and Communication

Dr. A.P.J. Abdul Kalam Technological University

Volunteer

National Service Scheme(NSS)

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AISWARYA HARI