Abby Rayner
Kings Lynn,Norfolk
Summary
Experienced and passionate Makeup and skincare Advisor with a strong background working for No7 at boots, delivering professional beauty consultations and exceptional customer service. Maintains high standards of service, building customer trust and making people feel more confident within themselves. Eager to bring the same level of dedication, professionalism and passion for beauty to charlotte tilbury while continuing to grow and learn within a luxury retail environment.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
No7 Advisor
Boots
Kings Lynn, Norfolk
06.2024 - Current
- provide expert skincare and beauty advise tailored to individual customer needs, using in depth product knowledge.
- deliver exceptional customer service, ensuring a welcoming and inclusive experience to encourage repeat business and customer loyalty.
- conduct personalised skincare consultations using the No7 Pro Derm Scan to recommend suitable products.
- Drive sales through product demonstrations and promotions to meet individual and team targets.
- maintain high visual merchandising standards and ensure full stock availability across all displays.
- stay up to date with the latest product launches and skincare innovations through regular training.
- collaborate with the wider store team to support overall store performance.
Nail technician
Flourish beauty
Norwich, Norfolk
08.2023 - 05.2024
- consult with clients to understand their desired outcomes while offering expert advise on nail care and design outcomes.
- provide high quality manicure services, including gel, acrylic, BIAB and nail art tailored to client preferences and nail health.
- maintain a clean, hygienic and welcoming workspace in compliance with health and safety regulations.
- build strong client relationships, resulting in repeat business.
- manage appointments and client records.
Education
No7 Skin Expert - Beauty
No7 Beauty Company
London 06.2024 - 02.2025
No7 Beauty Advisor - Beauty
Global Beauty Academy
London 10.2024 - 01.2025
No7 Makeup Expert - Beauty
Artistry Academy
London 06.2024 - 11.2024
Skills
- friendly and excellent customer service
- product knowledge and in depth understanding of Skincare, cosmetics and beauty routines
- skin and shade matching expertise
- target driven sales, consistently working towards achieving individual and team sales targets
- visual merchandising, maintaining attractive and well stocked product displays that align with brand standards
- stock management
- training and development
- eager to learn
- confidence
- team collaboration
- communication
- empathy and active listening
- makeup skills
- skincare and prep knowledge
- trend awareness
Accomplishments
Small rewards are given out within the No7 advisor community for the biggest sales of the day/week- i've proudly had my fair share.
Timeline
No7 Beauty Advisor - Beauty
Global Beauty Academy
10.2024 - 01.2025
No7 Advisor
Boots
06.2024 - Current
No7 Skin Expert - Beauty
No7 Beauty Company
06.2024 - 02.2025
No7 Makeup Expert - Beauty
Artistry Academy
06.2024 - 11.2024
Nail technician
Flourish beauty
08.2023 - 05.2024
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