Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Ahmed Maher

Penarth,Vale of Glamorgan

Summary

Accomplished professional with expertise in till operation management and retail display design, demonstrating strong skills in flexible time management and sales techniques. Adept at providing exceptional customer support and service, contributing to enhanced customer satisfaction and loyalty. Committed to leveraging skills in a dynamic retail environment to drive sales growth and optimise customer experiences.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

Charity shop volunteer

Marie Curie Charity Shop
Penarth, Vale of Glamorgan
11.2023 - 04.2024
  • Provided information about products to assist customers' buying decisions.
  • Established rapport with local community by providing friendly and efficient service.
  • Assisted customers with enquiries to enhance their shopping experience.
  • Took initiative in restocking shelves during downtime, enhancing product availability.
  • Maintained clean and organised workspace to ensure efficient service.
  • Engaged in pleasant chit chat for friendly and personalised service.
  • Assisted customers to locate obscure items on shop floor.
  • Managed over 5 customers simultaneously alone

Volunteer coach

Cogan Under 10s Football
Penarth, Vale of Glamorgan
10.2022 - 03.2023
  • Tailored coaching style to suit individual needs; ensured player satisfaction.
  • Enhanced team cohesion through regular team-building activities.
  • Encouraged physical fitness, teamwork, dedication; improved overall well-being of participants.
  • Mentored young athletes to develop discipline, sportsmanship, and goal-setting skills.
  • Inspired good sportsmanship and adherence to official rulebook.
  • Worked with groups of 10 children at once

Education

GCSEs -

Stanwell School
Penarth, Vale of Glamorgan
09.2023 - 07.2025

Skills

  • Till operation management
  • Retail display design
  • Flexible time management
  • Sales techniques
  • Customer support
  • Customer Service
  • Critical thinking
  • Improvisation

Languages

English
Fluent
Arabic
Fluent
Welsh
Upper intermediate
German
Upper intermediate

Timeline

Charity shop volunteer

Marie Curie Charity Shop
11.2023 - 04.2024

GCSEs -

Stanwell School
09.2023 - 07.2025

Volunteer coach

Cogan Under 10s Football
10.2022 - 03.2023

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Ahmed Maher