Summary
Overview
Work history
Education
Skills
Affiliations
About me.
Timeline
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Alex  Josephs

Alex Josephs

London ,Great London

Summary

Experienced professional with a comprehensive understanding of the charity sector and a proven track record in retail management.

Demonstrates exceptional skills in customer service, sales techniques, and conflict resolution. Adept at store management, inventory tracking, and merchandising, with a strong focus on ethical judgement and health and safety compliance.


Known for compassionate outreach, tactful negotiation, and effective communication. Committed to fostering positive customer relations and maintaining high standards of retail display design.


High-energy person with dependable work ethic and reputation for helpful and personable service. Meets and exceeds expectations with resourceful nature and strong critical thinking.


Service-oriented, with background in shops and helping customers. Expertise in checkouts, payment processing and order bagging. Hardworking and organised with good conversational and time management abilities.

Overview

3
3
years of professional experience
8085
8085
years of post-secondary education

Work history

Charity shop volunteer

A Word
Manchester , England
01.2023 - 10.2024
  • Conducted regular inventory checks for up-to-date record keeping.
  • Maintained cleanliness and hygiene standards throughout the shop floor.
  • Packaged sold items carefully for optimal customer satisfaction post-purchase.
  • Supported successful fundraising events, enhancing public image of the organisation.
  • Face to face interaction, assisting customers and staff.
  • Enhanced shop's aesthetic appeal by creating eye-catching window displays.
  • Organised stock room for ease of access and improved efficiency.
  • Established rapport with local community by providing friendly and efficient service.
  • Dealt with customer queries and complaints effectively, maintaining high levels of satisfaction.
  • Redesigned front of shop.
  • Adhered to health and safety procedures, ensuring a safe environment for staff and customers alike.
  • Upheld strict confidentiality when handling sensitive donor information.
  • Promoted charity's mission with enthusiasm and dedication.
  • Managed till transactions, resulting in accurate accounting.

Kitchen assistant

State Fare Bakery
Manchester , England
01.2022 - 01.2023
  • Washed dishes quickly after meals service to free up space in the kitchen area.
  • Cleaned utensils, achieving a more efficient work environment.
  • Stored ingredients properly, extending their freshness dates significantly.
  • Contributed to team communication, resulting in better workflow efficiency.
  • Maintained cleanliness throughout the kitchen for improved hygiene standards.
  • Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
  • Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
  • Improved kitchen efficiency by assisting in food preparation tasks.
  • Assisted in stock rotation, reducing spoilage and wastage of ingredients.
  • Adhered to health and safety regulations with careful handling of food and equipment.

Education

Level 1 Food safety and hygiene - Food

Langdon College
Manchester

NCFE Level award in developing enterprise skills - Enterprise Skills

NCFE
Manchester

preparation for life and work course -

Langdon College
Manchester
01.2022 - 01.2023

Level 1 award -employability skills - employability

NCFE
Manchester

Function skills - English entry 3 -

Oxford Cambridge and RSA
Manchester

OCR Entry level 2 - Functional skills math -

Langdon College
Manchester

Skills

  • Retail display design
  • Till operation management
  • Flexible time management
  • Safety protocol adherence
  • Stock displaying
  • Health and Safety Compliance
  • Customer Service
  • Money handling
  • Positive attitude
  • Retail sales
  • Product knowledge

Affiliations

  • I love building complex lego sets.

About me.

I am a 24 year old transgender male. Working towards creating a positive and inclusive work environment.


I thrive within a friendly, professional environment.


Although I have extra needs (ADHD and on the autistic spectrum) I am extremely high functioning and enjoy challenging work that pushes me to be the best I can be.


Having studied a wide range of subjects, I am always willing to learn more and be taught new skills.


Having overcome some serious life challenges, I am a positive, friendly person.

Timeline

Charity shop volunteer

A Word
01.2023 - 10.2024

Kitchen assistant

State Fare Bakery
01.2022 - 01.2023

preparation for life and work course -

Langdon College
01.2022 - 01.2023

Level 1 Food safety and hygiene - Food

Langdon College

NCFE Level award in developing enterprise skills - Enterprise Skills

NCFE

Level 1 award -employability skills - employability

NCFE

Function skills - English entry 3 -

Oxford Cambridge and RSA

OCR Entry level 2 - Functional skills math -

Langdon College
Alex Josephs