Ella Rowse
Widnes ,Cheshire
Summary
I have completed 2 years of Army Cadets and during this time I have learnt many skills that are transferable such a being part of a team and working together, I have also established and perfected emotional intelligence understanding respect and discipline.
Whilst in attendance I have also learnt basic First Aid Training, which I know will assist me in the future, I am calm under pressure and can apply focus.
I have a great work ethic and feel that I would be a valued member of your team.
Overview
5
5
years of post-secondary education
Work history
Charity shop volunteer
Barnardo's
Widnes, Cheshire
07.2024 - 08.2024
- Demonstrated excellent customer service skills to ensure repeat business.
- Encouraged gift aid sign-ups amongst donors to increase charity income.
- Organised stock room for ease of access and improved efficiency.
- Upheld strict confidentiality when handling sensitive donor information.
- Assisted in sorting and pricing donations for streamlined operations.
- Warmly greeted customers, delivering outstanding service from store arrival to departure.
- Maintained clean, tidy storefronts for good first impressions and increased footfall.
- Operated cash registers with accuracy and processed cash and card transactions.
- Dealt with customer queries and complaints effectively, maintaining high levels of satisfaction.
Education
GCSEs - Math, English ,Biology, Chemistry, Physics, Geography, Food Tech, IMedia
Wade Deacon High School
Widnes 09.2020 - 06.2025
Skills
- Customer service
- Cash handling
- Visual merchandising
- Product knowledge
- Organisational skills
- Time management
- Communication skills
- Health and safety
- Confidentiality maintenance
- Donation sorting
- Retail display design
- Clothing sorting
- Stock displaying
- Gift aid awareness
- Till operation management
- Point of sale operation
- Social media marketing
- Website management
- Cash counting
- Cleaning
- Positive attitude
- Money handling
Timeline
Charity shop volunteer
Barnardo's
07.2024 - 08.2024
GCSEs - Math, English ,Biology, Chemistry, Physics, Geography, Food Tech, IMedia
Wade Deacon High School
09.2020 - 06.2025
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