Summary
Overview
Work history
Education
Skills
Websites
Custom
Certification
Languages
Timeline
Generic

AHMED ISMAIL

Birmingham

Summary

Accomplished professional with a strong foundation in communication excellence and retail operations, complemented by technical proficiency and supervisory skills. Demonstrates leadership expertise through effective data analysis and finance management, ensuring optimal business performance. Proficient in IT and Office 365, with a commitment to delivering exceptional customer service. Aspires to leverage these competencies to drive organisational success in future roles.

Overview

14
14
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work history

Assistant Manager

Cash Generator
Birmingham
12.2024 - 05.2025
  • Supervised a team of 4-6 to ensure operational efficiency and achievement of sales targets.
  • Delivered comprehensive training to new recruits, promoting high standards of performance.
  • Diligently managed stock control, preventing overstocking and shortages.
  • Coordinated with management on operational matters, proposing solutions for enhanced efficiency.
  • Accurately handled cash registers, minimising discrepancies during end-of-day reconciliations.
  • Ensured compliance with health and safety regulations, fostering a safe working environment.

Retail Assistant

Cash Generator
Birmingham
06.2018 - 11.2024
  • Assisted in stock replenishment to maintain store appearance.
  • Supported team members for improved operational efficiency.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Maintained clean shop floor, promoting a welcoming environment.

Sales Assistant

Coventry Road Pharmacy
Birmingham
02.2011 - 03.2011
  • Ensured accurate delivery of medication to patients, minimising errors in selection.
  • Streamlined medicine dispensing processes to reduce patient wait times.
  • Acquired knowledge of new products rapidly, offering thorough guidance to customers.

Education

Bachelor - Computer Science

Birmingham City University
09.2015 - 06.2018

BTEC Extended Diploma - ICT

Joseph Chamberlain Sixth Form College
09.2012 - 06.2015

GCSE - 7 GCSE's A- C

Holte School
Birmingham
09.2007 - 07.2012

Skills

  • Communication excellence
  • Retail operations
  • Technical proficiency
  • Supervisory skills
  • Leadership expertise
  • Data analysis
  • Finance management
  • IT proficiency
  • Office 365 expertise
  • Customer service

Custom

References upon request

Certification

Workplace First Aid

Languages

Arabic
Advanced
English
Advanced
Somali
Advanced

Timeline

Assistant Manager

Cash Generator
12.2024 - 05.2025

Retail Assistant

Cash Generator
06.2018 - 11.2024

Bachelor - Computer Science

Birmingham City University
09.2015 - 06.2018

BTEC Extended Diploma - ICT

Joseph Chamberlain Sixth Form College
09.2012 - 06.2015

Sales Assistant

Coventry Road Pharmacy
02.2011 - 03.2011

GCSE - 7 GCSE's A- C

Holte School
09.2007 - 07.2012
AHMED ISMAIL