Ahmad Hassan
London,United Kingdom
Summary
An accomplished professional with substantial supervisory experience and a thorough understanding of retail operations. Demonstrates outstanding time management and leadership abilities, guaranteeing effective operational support and team leadership. Capable of managing client relationships and communicating effectively, with a strong emphasis on safety. Devoted to using abilities and skills in a fast-paced setting to promote organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Assistant manager
Smoke & Pepper Restaurant
London
07.2025 - Current
- Provided exceptional customer service leading to repeat business and customer faithfulness .
- Managed over 50 customers face to face on daily basis
- Ensured health and safety compliance, maintaining safe working environment for all staff members.
- Increased staff productivity by addressing and guiding them politely .
- Coordinated with management team on operational issues providing solutions for better efficiency.
- Handled customer complaints effectively, balancing trust in restaurant.
Banking Officer
ZTBL Pakistan
Muzaffargarh
04.2024 - 04.2025
- Processed loan applications, securing new business opportunities.
- Initiated changes in lending policies; reduced potential credit risks.
- Managed client accounts to maintain excellent relationships.
- Increased sales by 20 % by ensuring capital recovery
- Promoted bank's products for increased sales and customer retention.
- Maintained up-to-date knowledge of banking regulations, ensuring compliance at all times.
- Identified potential risks during credit assessments, mitigating financial losses for the bank.
Education
Master of Science - International Business Management
London Metropolitan University
London, England 05.2025 -
Bachelor of Science - English Literature
Bahauddin Zakariya University Multan
Multan, Pakistan 08.2019 - 07.2023
Skills
- Supervisory expertise
- Retail operations understanding
- Leadership proficiency
- Time management
- Customer Relationship management
- Excellent communication
- Safety consciousness
- Team Leadership
- Operational support
Accomplishments
Active member and Treasurer of Pak Society London Met.
Certification
Door Supervisor License
First Aid Certificate
B2C Sales Strategies and Techniques ( Coursera)
DBS Standard Certificate
Languages
English
Advanced
Urdu
Proficient (C2)
Hindi
Upper intermediate (B2)
Timeline
Assistant manager
Smoke & Pepper Restaurant
07.2025 - Current
Master of Science - International Business Management
London Metropolitan University
05.2025 -
Banking Officer
ZTBL Pakistan
04.2024 - 04.2025
Bachelor of Science - English Literature
Bahauddin Zakariya University Multan
08.2019 - 07.2023