DEEPAK KUMAR M S
Falkirk,Scotland
Summary
Dynamic professional with a robust skill set in advanced Excel, MS Office, and intermediate computer applications, complemented by proficiency in Tally ERP 9.0. Demonstrates exceptional team management and leadership skills, fostering proactive problem-solving and data analysis capabilities. Adept at digital banking transaction monitoring, fraud management and compliance awareness, with influential networking abilities that enhance strategic planning and process improvement techniques. Exhibits supervisory expertise in reconciliations, quality control implementation, report generation, staff mentoring, scheduling, and management. Known for communication excellence and positive thinking, driving training and development initiatives while prioritising tasks effectively. Committed to smart working with a keen attitude to learn quickly, aiming to leverage these competencies towards impactful career growth.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work history
Assistant Manager
AIML labs Pvt Ltd
Bangalore, India
2023.01 - 2024.12
- Most Recent Employer: Worked as an Assistant Manager in AIML labs Pvt Ltd from Jan, 2023 to Dec, 2024 for Transformation projects on Digital Payments across banks and multiple payment methods. Enhanced the operational procedure, systems and principles in the areas of business processes and management reporting and look for opportunities to expand systems. Responsible for setting up right processes, timely execution of day to day operations in reconciliation, settlement file preparation, management reporting, dispute management, Merchant settlements and Bank account monitoring.
- Outlined key project tasks and goals
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Resolved customer complaints and escalations, enhancing brand trust.
- Streamlined processes to improve and optimise back office operations.
- Proactively communicate with external partners and internal teams on updates and issues.
- Collaborate with cross-functional teams to identify recurring issues and implement solutions.
- Analysed existing processes and workflows to identify inefficiencies, bottlenecks, and areas for improvement, enhancing overall operational effectiveness.
- Plan operational initiatives and drive execution with product teams and implement the same.
- Utilize data analysis tools and techniques to gather insights and identify root causes of operational issues.
- Developed and maintained process documentation, including process maps, standard operating procedures (SOPs), and workflow diagrams to support operational consistency.
- Monitor key performance indicators (KPIs) to track the effectiveness of process improvements and measure operational performance.
- Managed statutory and compliance audits, employing analytical and business intelligence tools to enhance processes and support functional teams.
- Handled audit and other regulatory requirements related to PPI and collaborated closely with the audit and compliance team for smooth reporting.
- Closely monitor liability calculations vs Escrow balance as per requirement mentioned in Master Directions for Prepaid Instrument and keep yourself updated with updates and changes from RBI time-to-time.
- Understand the business requirements and establish processes in accordance with business requirements. Ensure efficient and quality services are provided to customers in accordance with service standards.
- Provided operations insights and recommendations for strategic planning, developed and executed action plans, and established standards for production, productivity, quality, and customer service.
- Effective internal and external stakeholder management with timely communication and appropriate action. Handle payment related queries effectively and provide resolution.
- Should understand and be a part of On-going developments and implementation of Reward program.
- Analyze the impact of new loyalty programs being introduced and plan accordingly for managing the impact on reconciliation and overall monitoring from finance perspective.
- Managed merchant-level reconciliations, invoice validation, payouts, and fund management, ensuring accuracy and timely processing.
- Conducted hiring, training, and planning for the team, managed performance appraisals, and addressed employee performance and corrective action plans.
Senior Financial Analyst
Razorpay Software Pvt. Ltd.
Bangalore, India
2020.02 - 2022.11
- Previous Employer: Worked as a Senior Financial Analyst with Razorpay Software Pvt. Ltd., Bangalore, India from 24th February 2020 to 24th Nov 2022 for Financial Operations & Digital Banking Reconciliation process.
- Expertise in handling high net worth payment methods and bank nodal accounts, have handled, reconciled and processed cash fund matching for transaction volume of 800,000+ txns., worth 200 Crores INR/Day along with closing monthly books of nodal accounts worth 6,000 Crores INR per month, along with Quarterly and Yearly account closures.
- Identified areas of improvement, increased overall operational efficiency.
- Led team training sessions for improved productivity across the department.
- Streamlined financial reporting processes, enhancing transparency in operations.
- Participated in corporate audits, ensured regulatory compliance at all times.
- Collaborated on cross-departmental projects, ensured alignment of financial goals.
- Analysed trends and variances in finance, strategised accordingly for future projections.
- Have handled highly sensitive and priority clients and digital payment methods like IRCTC, UPI's, Net-Banking, Digital Wallets, E-Mandates, Crdit & Debit Cards, QR-Code payments, BuyNow PayLater, Tap to Pay, Point of Sale (POS) and few others.
- Distributed daily reconciliation summaries of the Nodal account to the accounting team for processing necessary accounting entries.
- Maintaining Nodal Account Health by keeping check on funds lying and Age analysis of the same.
- Collaborated with tech teams to identify issues with daily MIS file ingestion into dashboard, achieving 100% reconciliation and implementing innovative automation solutions.
- Investigated and resolved payment discrepancies, liaising with banks for refunds and settlement issues to enhance financial accuracy.
- Prepared Concurrent Audit report of Nodal Account for submission to Department of Payment and Settlement System on a monthly, quarterly basis and yearly basis.
- Managed transactions affecting fund inflows and outflows.
Senior Financial Analyst
Accenture – APTP (Accenture Post Trade Processing) Services Pvt. Ltd.
Bangalore, India
2017.01 - 2019.06
- Most Recent Employer: Worked as Senior Financial Analyst with Accenture – APTP (Accenture Post Trade Processing) Services Pvt. Ltd., for Investment Banking Back Office Operations, from 16th January 2017 to 28th June, 2019. Worked as an active member in process automation project by monitoring and developing the necessary requirements of the process.
- Key Deliverables:
- Settlements Team: - Markets Handled - Complex & Mature Markets such as Spanish & US - Client, Exchange & Broker Trades.
- Every market has separate deadlines to settle the trades before market cut off.
- Prioritize Corporate Action trades & settle the Record Date & Ex-Date trades on VD.
- If trades are failed before the market cut off we will be liable to pay fines as per Net Amount.
- To be more cautious with FOP trades, which is of high risk & ensure timely settlement & receive/make payment for the settled ones.
- Resolving Cash & Stock Breaks in settlements
- Followed up proactively with counterparties to resolve discrepancies in trade confirmations related to SWIFT messages, ensuring accuracy and compliance.
- Responding to counter party inquiries over calls and emails.
- Prioritize all the high value trades and settle the trades on VD.
- Support to FO (Front Office) and ensure trades are matched and settled in a timely & accurate manner to minimize risk.
- Monitor and manage potential risk exposure to the business. Responsible for resolving risk items affecting trader's P&L - Booking with Clients, brokers, interbank and intra bank bookings.
- Raise alarm to Trader's on short positions to avoid buy-in/strikes when not covered by Stock Lending team.
- Handle all types of queries from Operations Data Control, Treasury Management, Third Party & Static, Reconciliation, Accounting & Corporate Actions team relating to pre-matching, fails, short positions, penalties/fines, costs, claims, contacts, confirmations & incorrect settlements.
- Rectify vesting tasks (technical & economic issues on trades feeding from Front Office to Back Office systems). Clear T+1 breaks on Clients/brokers and internal Bank transactions
- Process management: It’s based on the settlement rate of overall market across the entities and involves of running the settlement rate and report the same to management on daily basis.
- Responsibilities:
- Prioritize Corporate Action trades & settle the Record Date & Ex-Date trades on VD.
- Prioritize POP’s, Exchange trades and Buy in trades.
- Collaborated with trade support team to ensure efficient trade processing.
- Liaised with external clients and internal teams to facilitate communication and collaboration.
- Managed client and broker queries efficiently to ensure satisfaction and timely resolution.
- Pre matching & investigation of Equity trades.
- Booking / Amendment of trade.
- Managed inventory related to settlement processing to ensure accurate tracking.
- Processed manual payments and issued instructions to facilitate transactions.
- Maintained regular communication with breaks team to investigate and resolve discrepancies swiftly.
- Determined, investigated and reported Depot & Nostro (stock & cash) on the basis of Product, ISIN, Book, and Line of Stock. Managed control accounts, ledger postings and trial balance. Jointly developed and monitored the FOBO process automation up to 95% without any errors.
- Performing Front Office and Back Office (FOBO) Reconciliation and report the real breaks & structural breaks to the control team, trade support and front office.
- Collaborated with the control admin team to maintain the integrity and completeness of the reconciliations.
- Conducted investigations of received items under the Swift codes MT540 and MT566 concerning trade settlements and corporate actions.
- Performed reconciliations of bank accounts between the statements of the agent bank and internally booked ledgers.
- Managing post settlement accounts reconciliation.
- Ensured timely receipt of daily/monthly data feeds and conducted follow-ups for missing information to maintain operational integrity.
- Posted entries manually or assigned exception codes for unmatched entries.
- Posting entries for Dividend, Interest, Commission in Transaction Life-cycle Management Reconciliation Process(TLMRP)
- Facilitating Depot and Nostro reconciliation.
- Performing recertification for Source code, Group code and Non rec accounts
- Cleared the TLMRP queue for repairs, specifically addressing Nostro and Depot discrepancies.
- Clearing Overdue Accounts by confirming balance/missing transactions with the business.
- Resolving trial balance difference or missing balance in the account.
- Responsible to place the accounts which are not required for reconciliation into NON REC after taking approval from the business.
- SWIFT files to be created and sending on daily business (Load in to TLMRP application)
- Prepared monthly benchmark reports to analyse performance against set standards.
- Responsibilities:
- Posting the necessary and approved entries manually and loading them to TLMRP tool.
- Keep in touch with breaks team and clear the breaks on time.
- Additional responsibility is to prepare Monthly reports for Depot and Nostro and balancing the same.
- Initiation to match off the entries in the system.
- Resolving the Queries of Associated Teams.
Accounts Assistant
Lokesh & Co., Chartered Accountants
Bangalore, India
2015.08 - 2016.12
- Recent Employer: Worked as an Accounts Assistant with “Lokesh & Co., Chartered Accountants”, from 31st August, 2015 till 23rd December, 2016.
- Key Deliverables: Assurance & Taxation
- Prepared financial statements to ensure timely and accurate reporting of security yield.
- Compiled interim reports for management review to assess financial performance.
- Identified and claimed deductions under various IT sections to minimise tax liabilities.
- Reconciled statement of accounts.
- Managed VAT and service tax registrations, filed returns, and prepared income tax returns for compliance.
- “System Audits” – Auditing whether the Internal Controls of the Client is properly dealt as per the Policies framed/agreed.
Associate
KPMG Tax & Audit Global Services Pvt. Ltd.
Bangalore, India
2014.10 - 2015.06
- Earlier Employer: Worked as an Associate for “KPMG Tax & Audit services”, from 20th October, 2014 to 30th June, 2015.
- Key Deliverables: “Assurance & Taxation” - Preparation of Financial Statements, to maintain the Security yield statements on a periodical basis, Calculating the Net payable Taxes of the client, Preparing Interim Reports, availing possible deductions under various IT sections to reduce the burden of Taxes payable, Responsible for reconciliation of statement of accounts, being backup for Team Leader, Training the new joiners about the process.
Process Analyst
Deutsche Bank Global Services
Bangalore, India
2011.09 - 2012.07
- First Employer: Worked as Process Analyst for “Deutsche Bank Global Services” from 19th September, 2011 to 30th July, 2012.
- Key Deliverables:
- In Equity Finance, Trade Settlements, Derivatives of Investment Banking.
- Working closely with Overseas Clients (UK) & handling their Queries.
- Analyzed client needs, resulting in improved customer satisfaction.
- Support to FO (Front Office) and ensure trades are matched in a timely & accurate manner to minimize risk.
- Monitor and manage potential risk exposure to the business. Responsible for resolving risk items affecting trader's P&L - Booking error with Clients, brokers, interbank and intra bank bookings.
- Oversaw transaction workflow, streamlining operations and enhancing efficiency.
- Rectify vesting tasks (technical & economic issues on trades feeding from FO to BO systems). Clear T+1 breaks on Clients/brokers and internal Bank transactions
- Executed account reconciliation, maintaining financial integrity.
- Monitored and recorded metrics on a daily, weekly, and monthly basis.
- Being backup for Team Leader, Quality Analyst, and Subject Matter Expert ensuring smooth process of the team.
- Training the new joiners about the process handling and key deliverables.
Education
Master's of Finance & Accounting -
Indian Academy Degree College - Centre for Research & PG Studies
Bangalore University 2012.07 - 2014.06
Master of Science - Digital Banking & Finance
University of Stirling
Stirling 2025.01 - 2026.01
Bachelor's Of Commerce -
VIJAYA COLLEGE
Bangalore University 2008.05 - 2011.06
Skills
- Advanced Excel, MS Office, Intermediate Computer Applications, Tally ERP 90 Ver
- Team Management, Time Management, Leadership Skills, Proactive, Problem-solving skills, Data Analysis, Fraud management
- Attitude to learn things quickly
- Responsibility, smart working
- Communication excellence, Positive Thinking
- Compliance awareness
- Influential networking
- Leadership proficiency
- Supervisory expertise
- Quality control implementation
- Report generation
- Staff mentoring, scheduling & management
- Task prioritisation
- Negotiation expertise
- Process improvement techniques
- Leadership skills
- Strategic planning
- Training and Development
Accomplishments
Awards & Recognitions:
Recipient of
Ø MVP – Most Valued Person Award for the month of June, 2022 by CFO & VP for resolving critical issues of High Net-Worth Clients & Govt. Merchants – Razorpay Software Pvt. Ltd.
Ø Cross Functional Spot Award for the month of April, 2021 for handling and resolving
Merchant issues of high volumes – Razorpay Software Pvt. Ltd.
Ø Spot award for outstanding performance at KPMG, April 2015
Ø (Member)Team of the Quarter, July-September 2011 – DBOI Global Services.
Ø Spot Award for outstanding performance on 09th March, 2012 – DBOI Global Services.
Ø Spot Award for outstanding performance on 12th April, 2012 – DBOI Global Services.
Academic Recognitions & Participations:
Ø Level 5 Diploma in Applied Finance (AmplifyME), UOS, Scotland, United Kingdom
Ø Elected & served as one whole time Vice-Presidentfor the Commerce Forum & Department of Commerce - Post Graduation Studies, Indian Academy Degree College, Centre for Research & Post Graduate Studies.
Ø Participated in Campus Corporate Conclave - 2013, Symposium on Finance, conducted by Dept. of Management & Commerce, CMR Institute of Management Studies.
Ø Participated in the National Seminar on Implementation of International Financial Reporting Standards (IFRS) - Issues & Challenges, organized by Dept. of Commerce - PG Studies, Indian Academy Degree College, and Centre for Research & Post Graduate Studies.
Ø Participated in the National Seminar on Emerging Trends in Derivatives Market, organized by Dept. of Commerce - PG Studies, Indian Academy Degree College,
Centre for Research & Post Graduate Studies.
Ø Participated in NSE - Regional Investor Seminar on GOLD-ETF’s organized by
National Stock Exchange of India Limited.
Ø Participated & Won First place in the Business Quiz, conducted by Commerce Forum, Dept. of Commerce - PG Studies, Indian Academy Degree College, and Centre for Research & Post Graduate Studies.
Applications used
- eSpear - Securities Processing Evaluation and Architectural Re-engineering
- Broadridge
- TLM_RP - Transaction Lifecycle Management Reconciliation & Processing
- RazorPay - Merchant website
References
References available upon request.
Timeline
Master of Science - Digital Banking & Finance
University of Stirling
2025.01 - 2026.01
Assistant Manager
AIML labs Pvt Ltd
2023.01 - 2024.12
Senior Financial Analyst
Razorpay Software Pvt. Ltd.
2020.02 - 2022.11
Senior Financial Analyst
Accenture – APTP (Accenture Post Trade Processing) Services Pvt. Ltd.
2017.01 - 2019.06
Accounts Assistant
Lokesh & Co., Chartered Accountants
2015.08 - 2016.12
Associate
KPMG Tax & Audit Global Services Pvt. Ltd.
2014.10 - 2015.06
Master's of Finance & Accounting -
Indian Academy Degree College - Centre for Research & PG Studies
2012.07 - 2014.06
Process Analyst
Deutsche Bank Global Services
2011.09 - 2012.07
Bachelor's Of Commerce -
VIJAYA COLLEGE
2008.05 - 2011.06