Adnan Tariq
London
Summary
Dedicated professional with expertise in multilingual communication and customer engagement. Proven ability to handle technical support and product knowledge effectively, driving sales through exceptional service. Highly organized multitasker skilled in stock control systems, committed to achieving results in customer-focused roles.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
18
18
years of professional experience
14
14
years of post-secondary education
1
1
Certification
Work history
Customer assistant
Tesco
London
2023.06 - Current
- Increased sales through suggestive selling techniques.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Participated actively in staff meetings contributing valuable insights towards improving store performance.
- Ensured health and safety regulations complied within work premises at all times.
- Operated till systems smoothly, streamlining check-out process for customers.
- Requested and checked customer IDs at checkout for age-restricted products.
Operations manager
UBX
London
2015.01 - 2019.08
- Reduced overhead costs through efficient resource allocation and budget management.
- Coordinated cross-functional teams, achieved project milestones on schedule.
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Streamlined processes to improve and optimise office operations.
- Controlled resources by department or project and tracked use in [Software].
Duty manager
Tesco
London
2008.03 - 2015.05
- Conducted training sessions for new employees, enhancing team competence.
- Managed front-of-house operations to maintain a high level of service.
- Budgeting and forecasting activities to ensure cost-effectiveness.
- Promoted a safe working environment by enforcing health and safety regulations strictly.
- Handled complaints professionally, leading to improved customer retention rates.
- Met sales targets consistently by motivating the team towards achieving common goals.
- Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
- Recruited and onboarded new staff to meet performance standards.
- Oversaw stock checks and reordering, ensuring product availability at all times.
Education
Bachelor of Arts -
University of Wales
Cardiff 2007.03 - 2021.05
A-Levels - Commerce
Punjab College Of Information Technology
Islamabad, Pakistn 2004.09 - 2004.09
Skills
- Patience and tolerance
- Multilingual communication
- Product knowledge
- Polite and friendly
- Email handling
- Customer engagement
- Sales driven
- Technical support
- Stock control systems
- Well-organised multitasker
Affiliations
- Gardening and Cooking
Accomplishments
promoted from Customer Assistant to Store manager level through hard work and dedication.
promoted from customer Advisor to Operation manager Level.
Learn about whole Dialysis Procedure to handle my Sickness.
Certification
Full driving License.
Trained Dialyser.
Languages
English
Fluent
Urdu
Fluent
My Illness
I have been Diagnosed with Alport syndrome in 2019 which caused kidney Faliure, loss of Hearing and affected my eye sight. I have learned to manage my sickness and keep motivating myself for quality of life.
I want to improve my skills and be a productive in my life. I am honest, loyal and self motivated person who take challenges in life.
References
References available upon request.
Timeline
Customer assistant
Tesco
2023.06 - Current
Operations manager
UBX
2015.01 - 2019.08
Duty manager
Tesco
2008.03 - 2015.05
Bachelor of Arts -
University of Wales
2007.03 - 2021.05
A-Levels - Commerce
Punjab College Of Information Technology
2004.09 - 2004.09