Aditi Jaiswal
London,Custom House
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
8
8
years of professional experience
Work History
Waitress assistant
Salt Whiskey & Bar
London, England
04.2024 - Current
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Greeted customers, presented menus and shared information about available special items.
- Increased order value by upselling sides, drinks and desserts.
- Performed bar closing duties, throughly cleaning, sanitising and replenishing stock.
- Received complaints and offered remedial action to help improve customer experiences.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Provided menu and offered recommendations to complement dining experience.
Housekeeping cleaner
Z Hotel
London, England
12.2023 - 02.2024
- Delivered meticulous cleaning with expert use of chemicals, equipment and traditional techniques.
- Delivered excellent customer service for repeat business from satisfied clientele.
- Protected family heirlooms with careful maintenance and handling.
- Handled delicate items carefully during cleaning to prevent damage or loss.
Waitress assistant
Hotel Da Flamingo
Nepal, Butwal
01.2017 - 11.2018
- Greeted customers, presented menus and shared information about available special items.
- Oversaw staff schedules according to strengths to build productive teams for each shift.
- Trained team in reservation and point-of-sale systems, leveraging mastery of OpenTable and Lightspeed POS.
- Maximised profitability by maintaining up to date knowledge of daily specials, promotions and regular menu items.
Education
BSc honors in Business Management - Marketing
University of East London
London 09/2024 -
Certificate of Higher Education - Finance
Kalika Manavgyan Secondary School
Nepal, Butwal-13 02/2018 - 11/2020
A-Levels - Population Education
Gargi Academy School
Nepal, Butwal-11 01/2006 - 11/2018
Skills
- Food serving
- Listening attentively
- Public speaking
- Cash and credit transactions
- F&B operations
- Food preparation basics
Timeline
Waitress assistant
Salt Whiskey & Bar
04.2024 - Current
Housekeeping cleaner
Z Hotel
12.2023 - 02.2024
Waitress assistant
Hotel Da Flamingo
01.2017 - 11.2018
BSc honors in Business Management - Marketing
University of East London
09/2024 -
Certificate of Higher Education - Finance
Kalika Manavgyan Secondary School
02/2018 - 11/2020
A-Levels - Population Education
Gargi Academy School
01/2006 - 11/2018
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