- Reading and writing
- Drawing and handicrafts
- Playing soccer and gym
Zweli Mdingi
Boksburg,Gauteng
Summary
Dedicated Shop Assistant with strengths in customer engagement and sales maximisation. Delivers exceptional service by efficiently processing transactions and offering tailored product recommendations. Creates visually appealing displays that attract customers and enhance sales.
Enthusiastic Shop Assistant with strong customer service skills. Skilled in managing stock, assisting customers, and operating tills efficiently. Consistently provides welcoming environment, ensuring excellent retail experiences. Brings proactive approach to problem-solving and teamwork, contributing positively to store operations.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Shop Assistant
Ackermans
Germiston , South Africa
04.2019 - I currently work here
- Replenished items and organised displays to keep stock looking professional.
- Processed transactions efficiently, including cash, credit card, and gift voucher payments.
- Performed opening and closing duties, including cashing up and securing the premises.
- Created attractive displays for merchandise to enhance sales.
- Demonstrated flexibility by covering various shifts, including weekends and holidays.
- Trained new staff on shop procedures, till operation, and customer service excellence.
- Shared new products and promotions with customer to encourage sales.
- Maximised sales by quickly locating correct items, colours and sizes.
- Built displays of items for special promotions and updated signs with correct pricing.
- Created visually-appealing displays to attract potential clients and drive sales.
- Delivered on store targets with strong sales and customer service skills.
- Utilised product knowledge to upsell and cross-sell, enhancing sales figures.
- Implemented promotional displays, ensuring visibility and attractiveness of special offers.
- Participated in team meetings, contributing ideas for improving shop performance.
Merchandise Stocker
Premier Danone
Boksburg, South Africa
10.2018 - 02.2019
- Provided exceptional customer service, aiding in location of products and offering advice on merchandise selection.
- Organised backroom supplies, streamlining process for easier access and efficiency in stock replenishment.
- Managed stock levels on shop floor, accurately replenishing merchandise to maintain optimal inventory.
- Organised stock areas and displays, facilitating product visibility with carefully labelled shelves providing access to goods.
- Meticulously quality checked products before placing onto shelves, verifying correct labelling and pricing and assessing for damages.
- Monitored expiration dates of products, rotated stock regularly to minimise waste and maximise sales.
- Implemented stock rotation methods, reducing wastage and improving availability of fresh stock.
- Cleaned and tidied storage areas to maintain health and safety standards.
- Managed the disposal of damaged or unsellable goods, following environmental and company guidelines.
- Maintained cleanliness and orderliness of shelves, ensuring a pleasant shopping environment.
Volunteer Youth Worker
Ikageng skill development
Boksburg, South Africa
01.2017 - 06.2017
- Maintained excellent relationships with children and teenagers by proactively helping them through personal difficulties.
- Helped young people overcome personal difficulties by providing helpful and supportive environments and attentively listening to concerns.
- Established friendly rapport between groups of individuals.
- Assisted in the planning and management of enjoyable projects, games and activities for teenagers.
- Managed volunteer teams, allocating tasks effectively to deliver successful youth events and projects.
- Planned, created and organised fun activities to improve mental health and wellbeing.
Education
Matric - Matric
Phumula garden secondary school
Boksburg 01.2012 - 01.2016
Skills
- Customer service
- Visual merchandising
- Sales maximization
- Transaction processing
- Team leadership
- Stock organization
- Product knowledge
- Cash handling
- Staff training
- Promotional strategy
- Problem solving
- Team player mentality
- Patience under pressure
- Effective communication
- Excellent communication skills
- Multitasking efficiency
Interests
Timeline
Shop Assistant
Ackermans
04.2019 - I currently work here
Merchandise Stocker
Premier Danone
10.2018 - 02.2019
Volunteer Youth Worker
Ikageng skill development
01.2017 - 06.2017
Matric - Matric
Phumula garden secondary school
01.2012 - 01.2016