Lauren Leigh Carnall
Summary
Dedicated individual with a broad skill set in retail, food, bar experience and care sectors. Known for reliability and teamwork, with a focus on achieving results. Seeking part-time work to align with childcare needs. Holds a driver's license, and has access to transportation for job flexibility. I also hold my own personal license.
Overview
13
13
years of professional experience
Work history
Shop assistant
Pennywise Dry Cleaners
Sheffield
06.2013 - 08.2017
- Updated window displays regularly for fresh store appeal.
- Handled cash register efficiently, ensuring accurate transactions.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Greeted every customer warmly, promoting friendly atmosphere.
Bar supervisor
Crookes Social Club
S10
09.2015 - 08.2016
- Front of house desk and floor assistant
- Ensured a safe environment by strictly adhering to health and safety regulations.
- Managed cash flow, ensuring correct transaction procedures were followed.
- Collaborated with management on special events and theme nights generating fresh interest among patrons.
- Supervised team members to ensure excellent service delivery.
- Resolved customer complaints promptly, fostering positive relationships with clientele.
Support worker
Select Support
Sheffield
01.2018 - 01.2022
- One to one support worker for adults with learning disabilities
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Provided companionship during outings contributing to an active social life for clients.
- Helped achieve patient independence through guided tasks and activities.
Bar worker
Red and Yellow Sports Bar
S2
01.2019 - 01.2021
- Enhanced customer experience with friendly conversation.
- Collected glasses from tables, maintaining a tidy environment.
- Followed strict opening and closing procedures for operational efficiency.
- Balanced cash drawer at end of shift, preventing financial discrepancies.
- Handled customer complaints diplomatically, resulting in resolution and satisfaction.
- Stocked bar adequately, ensuring smooth operations during peak hours.
- Managed cash register efficiently for accurate transactions.
- Checked ID cards to prevent underage drinking.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
Bar staff member
Silkstone arms pub
Sheffield
12.2024 - 03.2026
- Assisted in training new staff, contributing to team efficiency.
- Helped organise special events at the bar.
- Checked identification to maintain legal compliance.
- Served customers to foster a friendly atmosphere.
- Managed customer disputes effectively, preserving the business reputation.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Managed bar inventory for efficient operation.
- Handled cash transactions to ensure accurate accounting.
- Adhered to health and safety regulations strictly.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Worked with bar management to implement and enforce responsible drinking practices.
- Collected, washed and put away glassware between guests.
- Promoted bar through advertising, by hosting special events, and by establishing partnerships with area businesses to drive customer traffic.
Education
GCSE - Maths
Sheffield Springs Academy
GCSE - English
Sheffield Springs Academy
Btec - Science
Sheffield Springs Academy
Skills
- Knowledge of drink recipes
- Handling customer complaints
- Customer queuing management
- Time-Efficient service
- Transaction recording
- Stock rotation practices
- Pub safety procedures
- Knowledge of licensing laws
- Cash handling
- Customer Service
- Health and Safety regulations
- Bartending
REFRENCES
- Pauline, Parchment, 07549 280475, Select Support
- Kerry, Naylor, 07949 553946, Red and Yellow Sports Bar
- Gabriella Valentino +44 7507 651625 silkstone arms pub
Section name
Thanks for taking your time and consideration to look at my CV, I look forward to hearing from you!!
Timeline
Bar staff member
Silkstone arms pub
12.2024 - 03.2026
Bar worker
Red and Yellow Sports Bar
01.2019 - 01.2021
Support worker
Select Support
01.2018 - 01.2022
Bar supervisor
Crookes Social Club
09.2015 - 08.2016
Shop assistant
Pennywise Dry Cleaners
06.2013 - 08.2017
GCSE - Maths
Sheffield Springs Academy
GCSE - English
Sheffield Springs Academy
Btec - Science
Sheffield Springs Academy