Zoe Rodden
Milngavie
Summary
I am currently studying for an undergraduate degree in Human Nutrition and Dietetics at Glasgow Caledonian University having just completed year one.
Overview
2027
2027
years of professional experience
Work History
Bar Staff Member
Hilton Park Golf Club
Glasgow
09.2024 - Current
- Key holder, opening and closing premises
- Served customers with a friendly demeanour, promptly taking orders and delivering beverages.
- Worked well within cohesive team to create friendly atmosphere customers enjoyed.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Worked within busy functions, such as funerals and weddings
- Cash up at the end of shifts
- Took customer orders and prepared drinks following best practices for each type.
- Adapted to busy periods by efficiently managing multiple customer orders simultaneously.
- Processed payments efficiently, using cash registers and card payment systems accurately.
- Greeted new customers, answered initial questions and took drink orders.
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Assisted with stock ordering and replenishing
- Managing indoor and outdoor areas individually when working a shift on my own
- Maintained calm and professional demeanour while dealing with complaints for exemplary customer service.
Coach
Local Primary Schools
- Current
- Coaching tennis and football to primary 6 and 7 children.
- Developed skills including practical, organisational, planning and decision-making.
- Further developed tolerance, resilience, and ability to face new challenges.
Retail Assistant
Creature Comforts
Milngavie
04.2023 - 04.2024
- Key holder and shift supervisor (Sundays only).
- Opened premises on Sunday and supervised a member of staff
- Responsible for animal welfare
- Responsible for customer sales and deliveries
- Responsible for customer orders
- Responsible for receipt of orders
- Occasional stocktaking reports
- Cash up at end of shift
Education
Bachelor of Science - BSc (Hons) Human Nutrition and Dietetics
Glasgow Caledonian University
Glasgow01-2029
Certificate of Higher Education - Sport and Physical Activity
University of Strathclyde
05-2026
High School Diploma - Advanced Higher PE, Higher Dance, NPA Sport and Fitness, Higher Maths, Higher English, Higher Chemistry, Higher Geography, Higher PE, Nat 5 Maths, Nat 5 English, Nat 5 Chemistry, Nat 5 Physics, Nat 5 Geography, Nat 5 PE, Nat 5 Art and Design
Douglas Academy
05-2023
Skills
- Leadership
- Customer service
- Team collaboration
- Time management
- Communication skills
- Cash handling
- Positive attitude
- Patience with customers
- Friendly demeanour
- Efficient multitasking
- Team-working
- Hard working
- Focused
- Motivated
- Decision making
- Problem-solving
- Communication
- Proficiency in Microsoft Office
- Excel
- Word
- PowerPoint
Hobbies and Interests
- Avid runner of many years, training 4-5 times per week
- Compete in a range of running races throughout the year from 5km to half marathon
- Completed my first marathon at the age of 18 in Brighton
- Attend the gym for strength and conditioning sessions 3-4 times per week
- Passionate about all sports and taking part in badminton and tennis occasionally
- Member at Hilton Park Golf Club, Girls Captaincy in 2020
- Interest in sports nutrition and previously managed a social media account sharing running tips and recipes, reaching a following of 27, 000.
- Keen interest in running technology and garments, often researching the latest advancements and releases
References
Available on request.
Timeline
Bar Staff Member
Hilton Park Golf Club
09.2024 - Current
Retail Assistant
Creature Comforts
04.2023 - 04.2024
Coach
Local Primary Schools
- Current
Bachelor of Science - BSc (Hons) Human Nutrition and Dietetics
Glasgow Caledonian University
Certificate of Higher Education - Sport and Physical Activity
University of Strathclyde
High School Diploma - Advanced Higher PE, Higher Dance, NPA Sport and Fitness, Higher Maths, Higher English, Higher Chemistry, Higher Geography, Higher PE, Nat 5 Maths, Nat 5 English, Nat 5 Chemistry, Nat 5 Physics, Nat 5 Geography, Nat 5 PE, Nat 5 Art and Design
Douglas Academy