Alfie Bird
Loughborough,Leicestershire
Summary
Dedicated professional with a strong foundation in customer service and communication. I am able to work under pressure and managing time effectively. Proven ability to lead teams and handle cash transactions with precision, ensuring reliability and accuracy. Flexible working hours and expertise in beer tap operation highlight adaptability in dynamic environments. Committed to leveraging skills in teamwork and leadership to achieve career growth within the hospitality industry.
Overview
6
6
years of professional experience
Work history
Bar staff member
Curzon
Loughborough, Leicestershire
2025.01 - 2026.03
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Served customers to foster a friendly atmosphere.
- Ensured customer satisfaction by providing excellent service.
- Prepared beverages, ensuring consistent quality.
Hospitality team member
Q Desserts
Loughborough, Leicestershire
2024.10 - 2025.08
- Streamlined communication between kitchen and floor staff for efficient service.
- Handled complaints in a professional manner to maintain brand reputation.
- Maintained high levels of customer service by promptly addressing guest queries.
- Contributed to team targets by upselling menu items.
- Ensured stock availability by liaising with kitchen staff regularly.
Part-time Grounds Maintenance
Go M.A.D Thinking Limited
Loughborough, Leicestershire
2023.07 - 2023.09
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
Paper deliverer
Bradleys
Loughborough, Leicestershire
2020.05 - 2022.12
- Enhanced customer satisfaction by delivering newspapers promptly and accurately.
- Adhered to all safety regulations during delivery runs to ensure personal wellbeing as well as that of others on the road.
- Undertook early morning starts consistently, highlighting strong time management skills.
- Strengthened community relationships by providing friendly, reliable service to customers.
- Streamlined delivery process for increased efficiency using a well-organised system.
Education
GCSEs -
Rawlins Academy
Loughborough, LeicestershireA-Levels - Economics,Business,Product Design
Rawlins Academy
Loughborough, Leicestershire 08/2023 - 08/2025
Bachelor of Science - Economics with International Finance and Banking
Nottingham Trent University
Nottingham 09/2025 -
Skills
- Customer Service
- Communication
- Teamwork
- Leadership
- Cash Handling
- Time Management
- Reliability
- Working under pressure
- Flexible working hours
- Beer tap operation
- Basic mathematics
Timeline
Bar staff member
Curzon
2025.01 - 2026.03
Hospitality team member
Q Desserts
2024.10 - 2025.08
Part-time Grounds Maintenance
Go M.A.D Thinking Limited
2023.07 - 2023.09
Paper deliverer
Bradleys
2020.05 - 2022.12
A-Levels - Economics,Business,Product Design
Rawlins Academy
08/2023 - 08/2025
Bachelor of Science - Economics with International Finance and Banking
Nottingham Trent University
09/2025 -
GCSEs -
Rawlins Academy