Zeriina Kehir
Summary
Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
8
8
years of professional experience
Work history
Retail assistant
Company shop group
Erith, Kent
2025.09 - 2026.01
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Assisted in stock replenishment to maintain store appearance.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Maintained clean shop floor, promoting a welcoming environment.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
Retail assistant
Primark
White city, London
2021.04 - 2022.08
- Assisted in stock replenishment to maintain store appearance.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Handled transactions, maintaining accurate till records.
- Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Provided coverage during peak times to manage customer flow effectively.
- Assisted customers in locating specific items to boost satisfaction.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Security officer
Events & exhibition partnership
Wembley, London
2019.09 - 2021.02
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
- Patrolled premises regularly, contributing to a safe work environment.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
Steward
Events & exhibition partnership
We, London
2019.04 - 2019.09
- Collaborated with team members for efficient workflow during peak hours.
- Maintained uniform neatness as per company guidelines.
- Delivered exceptional customer service for enhanced guest experience.
- Guiding members of the public to the correct location .
Crew member
Mc donalds
Tottenham Court road, London
2017.10 - 2018.10
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Handled high-pressure situations calmly providing solutions promptly.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Attended to customers with friendly and accurate service.
- Acted as team player by helping colleagues finish their tasks.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Flexibly took on various roles to support workflow.
Sales assistant
Primark
Tottenham Court road, London
2018.04 - 2018.09
- Conducted daily inventory checks to manage stock levels accurately.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Assisted customers with product selection for optimal satisfaction.
- Managed till operations smoothly, reducing waiting time for customers.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers in locating specific items to boost satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
Education
NVQ Level 2 - Health and social care
College of north east london
Tottenham2017-09
Skills
- Customer satisfaction enhancement
- Point of sale operation
- Store cleanliness maintenance
- Visual display creativity
- Adaptable to peak times
- Product labeling
- Customer needs anticipation
- Communication excellence
- Flexible schedule availability
- Barcode scanning
- Stock replenishment
- Cash register operation
- Electronic payment processing
- Cash handling
- Customer Service
- Confident communicator
- Stock counting
- Till and cash handling
- Patience and empathy
Timeline
Retail assistant
Company shop group
2025.09 - 2026.01
Retail assistant
Primark
2021.04 - 2022.08
Security officer
Events & exhibition partnership
2019.09 - 2021.02
Steward
Events & exhibition partnership
2019.04 - 2019.09
Sales assistant
Primark
2018.04 - 2018.09
Crew member
Mc donalds
2017.10 - 2018.10
NVQ Level 2 - Health and social care
College of north east london