Zakhar Dukh
London,Greater London
Summary
Offering strong candidate for this job. Knowledgeable about teamwork, communication, and customer service. Adaptable and quick to learn new tasks. Ready to use and develop organisation, multitasking, and interpersonal skills in Customer service (Waiter, Bartender) role.
Overview
1
1
year of professional experience
Work history
Waitress assistant
Delizia Restaurant
Baldock, Hertfordshire
2022.06 - 2023.05
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Enhanced customer service by promptly taking orders and delivering food.
- Assisted in food preparation, ensuring prompt service during busy times.
- Enhanced dining experience through friendly interaction with customers.
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Streamlined order placements with clear communication to kitchen staff.
Education
GCSEs - GCSE Maths & English language
The Highfield School
Letchworth Garden City, Hertfordshire 2022.06 - 2023.05
NVQ Level 3 - Art & Design
North Heartfordshire College
Hitchin, Hertfordshire 2023.09 - 2025.06
Bachelor of Arts - Illustration
Univercity of the Arts London
2025.09 -
Skills
- Calm under stress
- Use of bar equipment
- Strong memory capacity
- Customer Service
- Table clearing
- Food preparation
- Glass and cutlery polishing
- Table set up
- Rubbish disposal
- Reservation management
- Multidisciplinary teamwork
- Menu memorisation
- Cocktail-making
Languages
Russian
Native
English
Advanced (C1)
Custom
The period from 2023 to the present day is determined by the preference given to obtaining higher education, however, now it has become possible to combine it with a job, having only three working days spent at the institute.
References
References available upon request.
Timeline
Bachelor of Arts - Illustration
Univercity of the Arts London
2025.09 -
NVQ Level 3 - Art & Design
North Heartfordshire College
2023.09 - 2025.06
Waitress assistant
Delizia Restaurant
2022.06 - 2023.05
GCSEs - GCSE Maths & English language
The Highfield School
2022.06 - 2023.05