Zaila Sciuto

• Championed highest level of professionalism and expertise in communication and teamwork.
• Worked closely with stock team to guarantee product availability and meet client requests.
• Exhibited awareness of loss prevention guidelines and complied with inventory control measures.
• Engaged clients by building authentic, long-term relationships, from welcoming to after-sales assistance.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Received stock deliveries, accurately completing paperwork and updating system records.
• Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.

• Guaranteed client satisfaction by constantly providing standards of company services and values.
• Championed highest level of professionalism and expertise in communication and teamwork.
• Maintained display and organisation of department based on visual merchandising guidelines.
• Engaged clients by building authentic, long-term relationships, from welcoming to after-sales assistance.
• Enhanced customer experience through all communication channels through professionalism and product knowledge.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.

• Guaranteed client satisfaction by constantly providing standards of company services and values.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Delivered outstanding in-store experience through positive and attentive customer service.
• Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
• Received stock deliveries, accurately completing paperwork and updating system records.
• Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
• Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
• Worked closely with management to train new team members, supporting optimal sales productivity.

• Developed skills in forming trusting

relationships with customers as well as quickly reacting to

their needs in a fast/busy paced environment

• Processed and wrapped customer online orders
• Supported and worked with managers to improve sales and

maintained excellent levels of shop floor standards

• Delivered a high standard of customer service
• Managed and supported the team whilst the manager was away
• Operated the cash register and processed transactions accurately
• Conducted inductions for stockroom staff

• Gave guests first-rate service and support, and worked to resolve all concerns to mutual satisfaction.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Responded quickly and calmly to delegates, speakers and exhibitors to address pre-event and onsite requests.
• Anticipated customer requests and operational challenges with forward-thinking mindset.

• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
• Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Greeted and escorted guests to tables.