Georgia Rose
Amesbury,Wiltshire
Summary
Friendly and approachable with natural ability to connect with customers and provide exceptional service. Demonstrated skills in communication and problem-solving, ensuring smooth and enjoyable shopping experiences. Ready to contribute to sales growth and customer satisfaction in retail role.
Overview
2
2
years of professional experience
44
44
years of post-secondary education
Work history
Retail sales associate
Primark
Salisbury, Wiltshire
2025.10 - 2026.01
- Boosted store reputation with excellent customer service skills.
- Upheld company policies whilst interacting with customers and colleagues.
- Facilitated smooth checkout process, reducing wait times for customers.
- Dealt with returns, ensuring customer satisfaction.
- Provided product knowledge to customers for informed purchases.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Advised customers on product selection based on their needs.
- Maintained tidy sales floor to enhance shopping experience.
- Operated till systems correctly, ensuring 100% accurate transactions.
- Collaborated with team members for efficient store operations.
- Handled cash transactions accurately maintaining financial integrity.
Waitress assistant
Simms Hospitality
Amesbury, Wiltshire
2025.06 - 2025.10
- Collaborated with team to provide efficient service during peak hours.
- Facilitated smooth operations by setting up tables and booths.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Followed health regulations whilst handling food, promoting safe practices.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Enhanced dining experience through friendly interaction with customers.
- Maintained cleanliness in serving and dining area for hygienic environment.
Waitress assistant
The Coaching Inn Group
Amesbury, Wiltshire
2024.06 - 2025.07
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Facilitated smooth operations by setting up tables and booths.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Assisted in food preparation, ensuring prompt service during busy times.
- Helped seat guests upon arrival, leading to a more welcoming atmosphere.
- Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Checked customers' identities to ensure age requirements were accurate.
- Managed cash register efficiently, ensuring accurate billing process for customers.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Followed health regulations whilst handling food, promoting safe practices.
- Enhanced dining experience through friendly interaction with customers.
- Collaborated with team to provide efficient service during peak hours.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Housekeeper
The Coaching Inn Group
Amesbury, Wiltshire
2024.06 - 2025.07
- Completed deep cleaning tasks resulting in a germ-free environment.
- Managed waste disposal effectively for a cleaner environment.
- Made beds daily to ensure a neat bedroom area.
- Handled cleaning products with care
- Upholding clean laundry, cleaning bedding and throws
- Altering rooms for guests needs
Education
GCSEs - English Language
Saint Josephs Catholic School
Salisbury, Wiltshire 2019.09 - 2024.08
GCSEs - English Literature
Saint Josephs Catholic School
Salisbury, Wiltshire 2019.09 - 2024.08
GCSEs - Mathematics
Saint Josephs Catholic School
Salisbury, Wiltshire 2019.09 - 2024.08
GCSEs - Science
Saint Josephs Catholic School
Salisbury, Wiltshire 2019.09 - 2024.08
GCSEs - Religious Education
Saint Josephs Catholic School
Salisbury, Wiltshire 2019.09 - 2024.08
GCSEs - Dance
Saint Josephs Catholic School
Salisbury, Wiltshire 2019.09 - 2024.08
GCSEs - Drama
Saint Josephs Catholic School
Salisbury, Wiltshire 2019.09 - 2024.08
GCSEs - Spainsh
Saint Josephs Catholic School
Salisbury, Wiltshire 2019.09 - 2024.08
GCSEs - Sociology
Saint Josephs Catholic School
Salisbury, Wiltshire 2019.09 - 2024.08
Skills
- Customised sales techniques
- Product display setup
- Handling difficult customers
- Customer focus
- Returns and exchanges management
- Drive for results
- Cash handling
- Order processing
- Merchandise replenishment
- Technical product knowledge
- Financial transactions processing
- Persuasive selling
- Store layout design
- Customer relationship management
- Conflict de-escalation
- Barcode scanning
- Confident communicator
- Sales analysis
- Outgoing and enthusiastic
- Refill routine management
- Health and Safety regulations
- Complaint handling
- Accurate money handling
- Face-to-face selling
- Alcohol licensing laws compliance
- Basic mathematics
- Knowledge of dietary restrictions
- Communicative and articulate
- Multitasking efficiency
- Patience under pressure
- Calm under stress
- Empathetic service
- Effective up-selling
- Proactive listening
- Use of bar equipment
- Special diet awareness
- Customer Service
- Payment Processing
- Food preparation
- Table clearing
Timeline
Retail sales associate
Primark
2025.10 - 2026.01
Waitress assistant
Simms Hospitality
2025.06 - 2025.10
Waitress assistant
The Coaching Inn Group
2024.06 - 2025.07
Housekeeper
The Coaching Inn Group
2024.06 - 2025.07
GCSEs - English Language
Saint Josephs Catholic School
2019.09 - 2024.08
GCSEs - English Literature
Saint Josephs Catholic School
2019.09 - 2024.08
GCSEs - Mathematics
Saint Josephs Catholic School
2019.09 - 2024.08
GCSEs - Science
Saint Josephs Catholic School
2019.09 - 2024.08
GCSEs - Religious Education
Saint Josephs Catholic School
2019.09 - 2024.08
GCSEs - Dance
Saint Josephs Catholic School
2019.09 - 2024.08
GCSEs - Drama
Saint Josephs Catholic School
2019.09 - 2024.08
GCSEs - Spainsh
Saint Josephs Catholic School
2019.09 - 2024.08
GCSEs - Sociology
Saint Josephs Catholic School
2019.09 - 2024.08