VICTOR EYEM
Sheffield,UK
Summary
Dynamic and results-driven retail professional with extensive expertise in customised sales techniques, merchandising, and stock management. Demonstrates proficiency in retail software and e-commerce platform navigation, ensuring efficient operations and exceptional customer service. Skilled in handling difficult customers, managing returns and exchanges, and maintaining health and safety regulations. Committed to loss prevention awareness and merchandise pricing accuracy while excelling in multitasking under pressure. Career goal includes advancing within the retail industry to leverage skills in driving sales growth and enhancing customer satisfaction.
Driven Retail Sales Associate with strong knack for customer service and communication skills that foster positive client interactions. Demonstrates solid ability to manage transactions and maintain inventory accuracy. Committed to enhancing store performance and delivering exceptional shopping experiences.
Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Organized and dependable care worker with a year and some months experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals
highly effective and dedicated in undertaking administrative and program management tasks. Motivated to achieve outstanding success through prompt communication and helpful approach.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Retail sales associate
Atreos retail platform
lagos, Nigeria
10.2024 - 12.2025
- Promoted loyalty schemes to customers, enhancing brand loyalty.
- Conducted inventory checks to ensure stock accuracy.
- Managed stock levels for optimal store performance.
- Handled cash transactions accurately maintaining financial integrity.
- Contributed to sales targets through active promotion of products.
- Upheld company policies whilst interacting with customers and colleagues.
- Lead the training of new staff members to improve team efficiency.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
Warehouse assistant
pascabell
Lagos, Nigeria
05.2024 - 10.2024
- Upheld health and safety regulations, minimising risk in the workplace.
- Followed all company policies, contributing to a disciplined work environment.
- Assured accurate inventory with regular stock checks.
- Picked, packed and dispatched consignments for timely deliveries.
- Enhanced productivity through effective time management skills.
- Ensured high quality control with meticulous inspection of goods received.
- Loaded and unloaded goods to prevent damage.
- Took on additional responsibilities, showing flexibility and commitment.
- Kept up-to-date with warehouse procedures to maintain competence.
- Facilitated fluid operations with cooperative teamwork.
- Completed work following safety rules for best working practices.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Operated warehouse machinery with due care and attention, maintaining safe, secure working environments.
- Facilitated smooth warehouse operations, employing excellent organisation and planning skills to optimise workspace use.
- Consistently achieved daily picking targets through a diligent work ethic.
- Moved stock around by hand, using forklift truck or lifting gear.
- Performed tagging and labelling of warehouse inventory.
- Compiled detailed reports on production and inventory changes.
- Transported stock safely and securely using forklift trucks.
- Prepared stock in pallets and containers for prompt despatch.
- Used automated and hand-operated scanners to maintain comprehensive product inventories.
- Inspected stock shipments to verify quantities, quality and destination information.
- Helped coordinate incoming deliveries, sorting and distributing stock based on immediate requirements.
- Filed accurate paperwork for up-to-date records.
- Organised stock based on rotation requirements and expected use.
- Reported delivery discrepancies for missing and damaged goods.
- Reconciled stock counts for complete inventory records.
- Received, unpacked and sorted high-volume deliveries.
- Stored items securely to minimise risk of loss and damage.
- Assisted with loading and unloading of vehicles manually and using machines.
- Stored products in appropriate storage areas to maximise space within warehouse.
- Maintained and cleaned warehouse equipment following set procedures.
Care and support worker
Infite homes
Lagos, Nigeria
04.2023 - 03.2024
- Escorted patients on outings or errands outside the home, promoting a sense of normalcy in daily life.
- Adhered strictly to all safety protocols during work hours-ensured overall wellbeing of all parties involved.
- Offered companionship to elderly patients which significantly reduced feelings of isolation.
- Adapted quickly to new care routines for smooth transition periods during changes in patient requirements.
- Monitored vital signs regularly, resulting in timely medical attention when needed.
- Enhanced patient comfort by providing personal care services such as bathing, dressing and feeding.
- Responded promptly during emergencies-ensured immediate professional help was sought when required.
- Helped maintain patient records accurately to ensure seamless continuation of care plan.
- Maintained a clean and safe environment by performing housekeeping duties like laundry and dishwashing.
- Assisted patients to participate in community activities, promoting socialisation and mental health.
- Facilitated movement for patients using aids such as wheelchairs or walkers, increasing their independence.
- Demonstrated respect towards diverse cultural backgrounds whilst delivering tailored assistance based on unique needs.
- Established trust with patients for improved communication and cooperation during care routines.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
- Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
- Built meaningful rapport with service users with range of conditions.
- Met needs of clients with learning difficulties and handled challenging behaviours.
- Worked in close partnership with families, friends and carers to improve care plan effectiveness.
- Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
- Offered clinical support from wound care to medication administration.
- Offered palliative care to patients with serious and terminal illnesses.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Monitored client progress and adapted support programmes to meet changing needs.
- Supported clients with rehabilitation and socialisation in community settings.
- Recommended clients for specific treatment programmes to aid timely recovery.
- Counselled clients through difficult times using approved and compassionate strategies.
- Recruited clients for programmes based on their needs.
Education
Bachelor of Arts -
university of Ibadan
NIGERIA 09.2015 - 05.2022
Skills
- Customised sales techniques
- Product display setup
- Returns and exchanges management
- Handling difficult customers
- Drive for results
- Merchandising expertise
- Stock management
- Retail software proficiency
- Time efficiency
- Safety consciousness
- Product knowledge retention
- Loss prevention awareness
- Merchandise pricing
- E-Commerce platform navigation
- Stress resilience
- Loss prevention
- Multitasking efficiency
- Resilience under pressure
- Sales floor touch point cleaning
- Health and Safety regulations
- Outgoing and enthusiastic
- Stock control
- Stock replenishment
- Retail merchandising expertise
Timeline
Retail sales associate
Atreos retail platform
10.2024 - 12.2025
Warehouse assistant
pascabell
05.2024 - 10.2024
Care and support worker
Infite homes
04.2023 - 03.2024
Bachelor of Arts -
university of Ibadan
09.2015 - 05.2022