Julie Allan
London
Summary
Professional and approachable with commitment to creating welcoming environment and delivering exceptional customer service. Skilled in communication and organisation, ensuring smooth operations and positive interactions.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work history
Retail sales associate
Lords at Home
London
08.2022 - Current
- Contributed to sales targets through active promotion of products.
- Provided product knowledge to customers for informed purchases.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Ticket sales and information assistant
Buckingham Palace, Royal Collections Trust
London
06.2022 - 08.2022
- Provided customer service, delivering high levels of satisfaction.
- Answered phone calls promptly, providing excellent customer service.
- Carried out duties with strict compliance to company standards and policies.
Assistant retail shop manager
Martlets Hospice
Hove, Brighton and Hove
07.2019 - 05.2022
- Oversaw daily shop operations, ensuring smooth workflow.
- Maintained clean and tidy shop floor whilst enforcing health and safety rules.
- Inspired team to represent brand with enthusiasm by maintaining high standards.
Warehouse manager
Autism Sussex
Peacehaven, East Sussex
09.2016 - 05.2019
- Supervised daily warehousing activities to ensure operational efficiency.
- Coordinated dispatching of transport vehicles distributing goods across East Sussex.
- Coordinated incoming goods, ensuring timely distribution.
School Receptionist/DT Technician
Cavendish School
Eastbourne, East Sussex
09.2006 - 05.2016
- Monitored visitor access to safeguard school security measures.
- Managed telephone switchboard efficiently to ensure smooth communication flow.
- Updated student records regularly for accuracy and confidentiality purposes.
- Swiftly and accurately relayed time-critical messages to parents and teachers to facilitate effective communication flows.
Education
Diploma of Higher Education - Art and Crafts
Hastings College of Art and Technology
Hastings, East Sussex 07.1998 - 09.2000
5 O-Levels -
St Peter's School
Huntingdon, Cambridgeshire 09.1973 - 07.1978
Skills
- Confident communicator
- Outgoing and enthusiastic
- Microsoft Office proficiency
- Discretion and confidentiality
- Calm under pressure
References
References available upon request.
Timeline
Retail sales associate
Lords at Home
08.2022 - Current
Ticket sales and information assistant
Buckingham Palace, Royal Collections Trust
06.2022 - 08.2022
Assistant retail shop manager
Martlets Hospice
07.2019 - 05.2022
Warehouse manager
Autism Sussex
09.2016 - 05.2019
School Receptionist/DT Technician
Cavendish School
09.2006 - 05.2016
Diploma of Higher Education - Art and Crafts
Hastings College of Art and Technology
07.1998 - 09.2000
5 O-Levels -
St Peter's School
09.1973 - 07.1978