Summary
Overview
Work history
Education
Skills
Personal Summary
Timeline
Generic

Yvonne Cooper

Bristol,South Gloucestershire

Summary

Experienced Registered Manager with a strong background in safeguarding, health and safety, and social care legislation. Proven leadership skills ensure compliance with care quality standards while enhancing team performance. Proficient in report writing and computer applications, with a focus on effective communication. Expertise in problem solving and conflict resolution aimed at improving organisational efficiency and client satisfaction.

Overview

17
17
years of professional experience

Work history

Registered Manager

Complete Care Plus
Bridgend, County Borough of Bridgend
09.2019 - 07.2025
  • Executed comprehensive risk assessments to ensure compliance with safety standards.
  • Devised innovative strategies to enhance service delivery across all levels.
  • Developed care plans and risk assessments, optimising outcomes for children and young people.
  • Cultivated a positive working environment through effective conflict resolution strategies.
  • Collaborated with multidisciplinary teams to facilitate coordinated care provision.
  • Recruited qualified staff to strengthen team performance.

Domestic Violence Support worker

Calan DVS
Bridgend, County Borough of Bridgend
02.2018 - 08.2019

Acted as initial contact for individuals facing domestic abuse situations.

Performed DASH risk assessments and developed strategies to address identified issues.

Engaged in multi-agency collaboration with professionals for holistic support.

Facilitated safeguarding referrals to IDVAs and participated in MARAC meetings where significant risks were noted.

Delivered bespoke support solutions for victims, including housing and legal assistance.

Foster Carer

Blue Sky Fostering
Bristol, Avon
03.2016 - 01.2018
  • Encouraged positive behaviours through structured routine and clear boundaries, fostering personal growth.
  • Delivered consistent care whilst managing challenging behaviour to ensure stability within the household.
  • Arranged social activities to boost confidence levels and encourage interaction with peers.
  • Assisted children with homework assignments; supporting their academic endeavours.
  • Worked closely with other professionals involved in child's welfare; improving collaborative efforts towards child's wellbeing.
  • Navigated complex emotional situations with empathy and patience, aiding in conflict resolution.

Foster Carer

Foster Care Associates (FCA)
Bristol, Avon
02.2012 - 03.2016
  • Collaborated with professionals to enhance efforts towards child welfare.
  • Fostered resilience in children through regular counselling sessions, boosting emotional strength.
  • Cultivated strong relationships with birth families to reinforce family ties.
  • Maintained a safe and nurturing environment, promoting security for children.
  • Supported academic endeavours by assisting children with homework assignments.
  • Navigated complex emotional situations with empathy, facilitating conflict resolution.

Foster Carer

Regional Foster Placements
Bristol, Avon
09.2010 - 06.2012
  • Facilitated effective communication with social workers to enhance care plans.
  • Organised weekly educational activities to promote learning and development.
  • Managed children's medical appointments and health needs to ensure optimal physical health.
  • Attended regular supervisions with supervising social worker to enhance further professional development.

Prison custody officer

HMP & YOI Ashfield
Bristol, Avon
09.2008 - 09.2010
  • Facilitated communication between prisoners and their legal representation to ensure fair legal proceedings.
  • Managed administrative tasks such as report writing and record keeping, ensuring accurate documentation of all incidents within the facility.
  • Provided support for prisoner rehabilitation programmes to foster positive change.
  • Monitored inmate behaviour, promptly addressing any signs of aggression or distress.
  • Resolved conflicts amongst inmates, ensuring peaceful cohabitation within cells.
  • Fostered respectful relationships with inmates through open dialogue promoting a more harmonious living environment.
  • Collaborated with multi-disciplinary teams to create comprehensive care plans for inmates with mental health concerns.

Education

QCF Diploma Level 3 - Children and Young People

Ofqual

QCF Level 5 Leadership and Management - Residential Care

Ofqual

Skills

  • Safeguarding
  • Health and safety
  • Social care legislation
  • Care quality standards
  • Leadership and supervision
  • Report writing
  • Computer literacy
  • Communication skills
  • Problem solving
  • Conflict resolution

Personal Summary

I have recently relocated to Bristol after several years employed as a Registered Manager of a 3 bed Children's Residential Home in South Wales. 

I am now seeking part time employment remaining within the social care sector where I am able to continue to utilise my knowledge whilst pursuing my passion for working towards helping young people and their families to achieve positive outcomes.        

Timeline

Registered Manager

Complete Care Plus
09.2019 - 07.2025

Domestic Violence Support worker

Calan DVS
02.2018 - 08.2019

Foster Carer

Blue Sky Fostering
03.2016 - 01.2018

Foster Carer

Foster Care Associates (FCA)
02.2012 - 03.2016

Foster Carer

Regional Foster Placements
09.2010 - 06.2012

Prison custody officer

HMP & YOI Ashfield
09.2008 - 09.2010

QCF Diploma Level 3 - Children and Young People

Ofqual

QCF Level 5 Leadership and Management - Residential Care

Ofqual
Yvonne Cooper